Cortex
Cortex AI The CEO's Digital Right Hand · AI Chief of Operations
Cortex AI — your company's AI chief of operations. It makes decisions on its own, proposes actions, you approve them. Writes the Monday brief, calls customers, scores leads, forecasts cash flow, reconciles bank statements.
EN: AI COO = AI Chief Operating Officer that decides on its own, recommends actions, you just approve.
DE: KI-COO trifft selbständig Entscheidungen, schlägt Maßnahmen vor, Sie genehmigen.
AR: الذكاء الاصطناعي COO يتخذ القرارات بنفسه، يقترح الإجراءات وأنت توافق فقط.
Cortex unifies enterprise work scattered across CRM, ITSM, project management, social media, EOR and BPMN into a single interface — 90+ AI agents, 14 LLM providers, BKM ÖHVPS v2.0 ready connector and global hiring (EOR) connectors form a Turkey-built enterprise AI platform.
Cortex AI
"Your Company's AI Digital Executive Officer"
Every Workflow, One Platform Every Workflow, One Platform
From CRM to HR, project management to communication — Cortex has more than 80 modules. Cortex AI ties them all together intelligently.
CRM & Sales
Modules in this category:
Project Management
Modules in this category:
Human Resources
Modules in this category:
Communication
Modules in this category:
Calendar & Planning
Modules in this category:
Support & Field Services
4 modules, one customer card. Support ticket → Field service dispatch → Workshop repair → Signed delivery — all on one timeline.
Help Desk
Help Desk Phone, email, web form, WhatsApp, Telegram, social media — tickets from 7 channels. Auto-assignment, SLA tracking, AI reply suggestions.
- Omnichannel ticket (7 channels)
- SLA + escalation rules
- Knowledge base + AI suggestion
- Customer satisfaction (CSAT/NPS)
- WhatsApp Business API integrated
Field Service
Field Service Service form, seal management, audit form — field model as-is. Mobile technician app, location tracking, equipment history.
- Service Form (mobile + office)
- Station seal tracking
- Audit form
- Location + GPS routing
- Equipment serial-number history
Depot Repair / Workshop
Depot Repair Device intake, fault diagnosis, quote, repair, quality control, delivery. Status tracking via customer portal. Integrated parts inventory.
- Device intake
- Fault diagnosis + quote
- Repair process + QC
- Parts/stock management
- Customer portal tracking
IT Support
ITSM Lean design for internal IT support. Incident, change, asset (CMDB), service catalog — ITIL aligned.
- Incident management
- Change request + approval
- Asset / CMDB
- Service catalog
- Self-service portal
Additional Module Families
Customer service, finance, marketing, documents and analytics — all in one Cortex platform.
Autonomous Decisions in the Field Autonomous Decisions in the Field
Cortex AI doesn't just hand you reports — it decides, suggests an action, you approve. Here are 6 real scenarios.
AI COO doesn't give you reports — it decides, suggests action, you just approve. Here are 6 real scenarios.
Monday Briefing
The AI chief of operations summarises what happened last week and what's risky this week. (Weekly recap + risk alerts auto-prepared.)
- ▸ This week 12 deals at closing — 4.2M ₺ total
- ▸ 3 customers critical for renewal (60 days left)
- ▸ Mehmet's project 5 days late — cause: customer response time
- ▸ Sales quota: 78% (last week 71%)
Autonomous Lead Scoring
When a new lead arrives the AI analyses past data, assigns a heat score and suggests an owner. (Auto-scores leads + recommends owner.)
- ▸ Lead: Ayşe Yılmaz / Konya / Restaurant chain
- ▸ Score: 87/100 (high) — sector match + budget match + urgent need
- ▸ Suggested owner: Hasan (closed 3 similar deals)
- ▸ Suggested first action: Tuesday 14:00 demo + tailored offer
Cash Flow Early Warning
The AI analyses finance data, projects 30/60/90-day cash flow, reports anomalies. (30/60/90-day cash forecast + anomaly alerts.)
- ▸ 30-day forecast: +850K ₺ positive
- ▸ 60-day forecast: -120K ₺ negative (3 large customers may delay payment)
- ▸ Anomaly: ABC Ltd late on last 4 invoices — review credit limit
- ▸ Suggestion: cutting payment terms from 60→45 days on 3 active offers gains +320K ₺
Autonomous Voice Outreach (Twilio)
Twilio Voice connector (beta) — auto-calls leads, speaks Turkish, captures intent, books meetings. (Twilio Voice connector beta — calls leads in Turkish, books meetings.)
- ▸ Call: +90 532 *** ** 47 — Topic: Cortex demo invite
- ▸ Customer: 'Tuesday works' → AI books the slot, sends calendar invite
- ▸ Intent score: 72% interested · Heat: high
- ▸ Recording + transcript + sentiment → drops into the CRM card automatically
Global Hiring Compliance Check
AI compares Deel/Remote/Rippling for the new hire's country, estimates tax burden, warns about missing documents. (Compares EOR providers + tax burden + missing docs.)
- ▸ Employee: Sarah K. / Germany / Senior Developer
- ▸ Gross: 75,000 EUR/year → Employer cost estimate: 105,000 EUR (tax 30% + social 20% + EOR fee 8%)
- ▸ Suggested provider: Remote.com (fastest onboarding in Germany)
- ▸ Missing: Sozialversicherungsausweis + Steuer-ID — auto-requested via EOR portal
Open Banking Auto-Reconciliation
AI pulls Turkish bank movements via BKM ÖHVPS, auto-matches them to invoices, flags mismatches. (Pulls bank movements via BKM ÖHVPS Open Banking standard + auto-matches invoices. Activation requires YÖS registration.)
- ▸ 1,247 bank movements imported (9 accounts)
- ▸ 1,198 invoices auto-matched (96.1%)
- ▸ 49 mismatches: 12 amount differences, 8 duplicate payments, 29 unknown receipts
- ▸ Action: refund-request drafts ready for 8 duplicate payments
Talent from 17 Countries.
One Click.
Deel + Remote.com + Rippling — we connect to the three EOR giants from a single interface. AI picks the right provider, estimates tax burden, auto-requests missing documents.
Hire from 17 countries with one click — AI picks the best EOR provider, estimates tax burden, requests missing docs automatically.
BKM ÖHVPS v2.0
Ready Connector
Cortex ships with an Open Banking connector compliant with the official ÖHVPS v2.0 spec published by TCMB and BKM. All Turkish banks are reached through a single BKM GEÇİT gateway — the bank list is fetched at runtime.
BKM ÖHVPS v2.0 compliant connector — single GEÇİT gateway, dynamic bank discovery via official TCMB standard.
⚠️ Production activation: customer/operator side needs YÖS pre-registration + eIDAS QWAC certificate + BKM contract. ELPO advises throughout the process.
Inside Cortex — No Separate Product to Buy Built-In, No Separate Product Required
BPMN Workflow Engine
No separate server — the engine is built into Cortex. Process deploy + version + user task + gateway expressions + audit history.
- ✓Process definition (deploy + version) — XML import
- ✓Process instance + user task + gateway
- ✓Exclusive / parallel / conditional flow
- ✓Service task — webhook + API call
- ✓Audit history (entered/exited/failed)
- ✓Approval workflow + due date + escalation
Data Governance + PII
It scans your PostgreSQL automatically, finds PII (TCKN/IBAN/email/card), masks it — ready for KVKK + GDPR compliance. Federated query for cross-table SELECT.
Digital Twin Simulation
It simulates your processes 1000 times, produces p50/p90/p95/p99 distributions, finds the bottleneck. What-if scenarios for decision support.
- ✓Monte Carlo simulation (1000 iterations)
- ✓p50 / p90 / p95 / p99 distribution
- ✓Bottleneck detection + sensitivity analysis
- ✓What-if scenario comparison
- ✓Process throughput + cost optimisation
MR Field Service (AR)
Remote experts draw live on the field technician's screen — marker, arrow, label. 3D equipment model + session recording + work order link.
- ✓Remote expert ↔ field technician WebRTC link
- ✓3D equipment model viewer (.glb / .gltf)
- ✓AR annotation (marker + arrow + label) appears on field screen
- ✓Session recording + timeline + WO link
- ✓Location + photo evidence + audit form
AI Voice Outreach
Autonomous outbound calls (Twilio Voice beta) — speaks Turkish, understands intent, books appointments. Plugs directly into AI SDR cadence.
- ▸Outbound autonomous calls (Twilio REST API)
- ▸Turkish TTS (Polly Filiz) + speech recognition
- ▸Intent classification: interested / not interested / meeting / price
- ▸Auto-appointment + CRM lead heat score
- ▸Recording + transcription + sentiment analysis
- ▸AI SDR cadence with voice step (email + voice mixed)
5 RPA Platforms, One Console
Trigger 5 RPA platforms from one interface. Webhook callback + execution tracking + trigger from BPMN.
- ▸UiPath Orchestrator: Bearer token + tenant + start jobs OData
- ▸Make.com: Webhook + API key trigger
- ▸n8n: X-N8N-API-KEY + workflow run
- ▸Power Automate: Instant flow webhook
- ▸Zapier: Webhook trigger
Job Board Publishing
Publish to 5 job boards in one click — AI CV parser structures applications automatically + 0-100% match score against the listing.
- ▸LinkedIn JobsGlobal
- ▸IndeedGlobal
- ▸Kariyer.netTR
- ▸Yenibiris.comTR
- ▸GlassdoorGlobal
90+ AI Agents · 14 Providers 90+ Live AI Agents · 14 LLM Providers
Cortex AI uses Anthropic Claude, OpenAI GPT, Google Gemini, Groq, DeepSeek, Qwen, Mistral, Cohere, OpenRouter, Cerebras, Kimi, Together, HuggingFace, Anthropic Bedrock — 14 AI providers. Free-chain fallback (Groq → Qwen → Gemini → OpenRouter) keeps cost near zero with low latency.
Cortex's AI COO orchestrates 14 LLM providers with free-chain fallback for zero-cost, low-latency autonomous decisions.
Cortex AI Management Brain
Orchestrator that coordinates every AI agent. CEO morning brief, decision queue, follow-up enforcer.
Sales & CRM Suite
10+ agents: lead qualification, churn prediction, next-best-action, proposal drafting, customer 360°, win/loss analysis.
HR & Performance
12+ agents: 360° reviews, career roadmap, pay-equity audit, burnout early warning.
Project & Workflow
Sprint planning, capacity forecasting, hidden-dependency detection, daily standup, retro facilitation.
Document & RAG
elpodocai + elpoknowledge: contracts, invoices, CVs — OCR + NER + categorisation + natural-language RAG queries.
Help Desk & ITSM
Incident triage, change risk, repeating-issue pattern detection, personalised service catalog.
Marketing & Social
elpopublish posts to 30+ channels, AI content generation, A/B test, lead magnet.
Finance & e-Document
Cash flow, VAT anomaly, GİB error auto-fix, e-invoice by voice, supplier scoring.
Voice & Calls
elpovoice + elpotts + elpolive + Twilio: autonomous call centre, voice IVR, Turkish TTS, real-time translation, transcription.
Global Hire Agent
EOR (Deel/Remote/Rippling) for 17 countries: contract + payroll + compliance + cost comparison.
Open Banking Agent
BKM ÖHVPS v2.0 compliant — pulls bank movements + reconciles invoices + detects anomalies (YÖS registration required for activation).
Vibe Coding Agent
Natural language → app scaffold (page + field + workflow) — writes apps in minutes, not hours.
CV Parser + ATS
PDF/DOCX CV → JSON structure + 0–100% match against job description + Top-N ranking.
BPMN Engine
Built-in process engine: deploy + start + user task + gateway expressions — no separate BPMN server needed.
Data Governance
Federated query + 8 PII patterns auto-detect (TCKN/IBAN/email/card) + auto-mask + lineage.
Digital Twin
Monte Carlo simulation (1000 iter, p50/p95/p99) — bottleneck + sensitivity + what-if.
MR Field Service
AR (WebRTC + 3D model) — remote expert draws marker + arrow + label on the field technician's screen.
Everything Under One Roof
From messaging to video conferencing, file storage to AI call center — Cortex connects to every ELPO service via ElpoServicesApi. Plus external integrations (Microsoft 365, Google, WhatsApp, GİB).
elpochat
Messaging, channel management, bot integration
elpomeet
Video conferencing, screen sharing, meeting recording
elpodocs
Word, Excel, PowerPoint online editing
elpoflow
Workflow automation, no-code integration
elposearch
Full-text search, typo-tolerant, fast
elpobi
Business intelligence, dashboard, SQL query
elpobpm
BPMN workflow, process engine
elpostorage
S3-compatible distributed file storage
elpofiles
File sharing, sync, WebDAV
elpovoice
Speech → text, call transcription
elpotts
Text → speech, natural Turkish reading
elpolive
Real-time voice AI infrastructure
elpopublish
30+ platform social media publishing + AI content
elpoinpaint
Brush-based object removal on images
elpobg
Image background removal
elporesearch
Internet research with cited answers
elpointel
Metasearch, 70+ engines in a single query
elpoknowledge
Document chatbot, Q&A via RAG
elpopdftools
50+ PDF tools: merge, split, OCR, sign
elpopdf
HTML / Office → PDF conversion
elporemote
Remote desktop, field service support
elpowa
WhatsApp Web protocol connection
elpolangflow
No-code LLM flow designer
elpografana
Monitoring + agent analytics dashboard
elpocms
Headless CMS, content management
elpoagent
180+ AI agents + 82 endpoint execution engine
Microsoft 365
Outlook, Teams, SharePoint, OneDrive
Google Calendar
OAuth 2.0, two-way sync + iCal RFC 5545 export
WhatsApp Business
Meta Cloud API v21, webhook
Telegram
Bot API, messaging, webhook
e-Invoice / GİB
UBL 2.1, VKN validation, GİB direct integration
Twilio Voice
Outbound call + TwiML + Polly TR voice + recording webhook
Deel / Remote / Rippling
EOR contracts + global payroll + 17-country compliance
BKM ÖHVPS v2.0
Connector for the official TCMB Open Banking gateway (activation requires YÖS registration + eIDAS QWAC)
UiPath / Make / n8n
RPA orchestration — bot trigger + callback (Power Automate, Zapier included)
LinkedIn Jobs / Indeed / Kariyer.net
Job posting + XML feed + ATS application tracking
MCP Protocol
Model Context Protocol — JSON-RPC calls to external AI tools
A2A Protocol
Agent-to-Agent — .well-known/agent.json + interop with external AI agents
Cortex vs Others
A platform that stands on its own in five enterprise software categories — CRM, project, HR, ITSM, communication, all in one place.
1 · At a Glance
| Feature | Cortex | Classic CRM | Issue Tracker | All-in-One Suite |
|---|---|---|---|---|
| CRM (Lead / Deal / Pipeline) | ✓ | ✓ | ✗ | ✓ |
| Project Management (Gantt / Sprint) | ✓ | ✗ | ✓ | ✓ |
| Human Resources (Payroll / Performance) | ✓ | Limited | ✗ | Limited |
| ITSM + Help Desk + Field Service | ✓ | Add-on ($) | Add-on ($) | Limited |
| Built-in Messaging + Video + SIP | ✓ | ✗ | ✗ | ✓ |
| 180+ AI Agents (built-in) | ✓ | ✗ | ✗ | ✗ |
| Cortex AI (autonomous decisions) | ✓ | Limited | ✗ | ✗ |
| e-Invoice / GİB Direct Integration | ✓ | ✗ | ✗ | ✗ |
| Turkish Payroll · VAT · KVKK | ✓ | Limited | Limited | Limited |
| On-Premise · Self-Hosted option | ✓ | ✗ | ✓ | ✓ |
| Multi-Tenant + Row-Level Security | ✓ | ✓ | ✓ | ✓ |
All competitor product names belong to their respective owners. Comparison is based on publicly available features as of Q2 2026.
Hire Cortex AI
Hire Your AI COO Today
Cortex AI makes decisions in your operation automatically, suggests an action, you approve. CRM + ITSM + project management + social media + EOR + BPMN — one platform for all of them.
7-day free trial · No credit card · Start with 90+ AI agents + 14 providers · KVKK + GDPR compliant · Your data stays in Türkiye