Cortex
Cortex AI Die HUB se digitale regterhand · Bedryfshoof met kunsmatige intelligensie
Cortex AI — jou maatskappy se bedryfshoof met kunsmatige intelligensie. Neem self besluite, stel aksies voor en jy keur dit goed. Dit skryf die Maandagverslag, bel klante, tel die leidrade, voorspel die kontantvloei en rekonsilieer die bankstate.
Cortex bring die werk wat oor CRM, ITSM, projekbestuur, sosiale media, EOR en BPMN versprei is, in een enkele koppelvlak bymekaar — 90+ KI-agente, 14 LLM-verskaffers, 'n BKM ÖHVPS v2.0-koppelaar wat gereed is vir gebruik en koppelaars vir internasionale indiensneming (EOR) vorm 'n KI-ondernemingsplatform wat in Turkye gebou is.
Everyone pulling the same way is a process, not a wish
The most expensive problem in a company is a goal nobody argues with and nobody reads the same way. Cortex turns that from a meeting held once and forgotten into a process.
- 1
Collect the team's input
General manager, unit heads, project managers — whoever you pick gets three questions: What has to change in your unit this quarter? What should we stop doing? What does success look like? Not answering is a valid answer; nobody is pushed.
- 2
Let AI lay out the picture
The responses are brought together: shared themes, views that contradict each other, and subjects nobody raised are listed separately. This is not a decision — it is the picture put in front of the CEO.
- 3
You make the call
Read the raw responses one by one, edit the synthesised text, or simply write your own direction. Once the decision is published, the AI agents track everyone against it.
AI prepares, a person decides. Cortex does not write your strategy for you. It gathers the input, makes the contradictions visible, and leaves the decision to you.
When the direction is already clear, you can skip the input round and write it straight away.
Try Cortex live
Cortex AI
«Jou maatskappy se digitale KI-hoof uitvoerende beampte»
Rutin işi kendisi yapar, karar gerektireni onayınıza sunar.
55 dilde çalışır — sağ üstteki dil menüsünden deneyebilirsiniz.
Elke werkvloei, een platform
Van CRM tot menslike hulpbronne, van projekbestuur tot kommunikasie: Cortex het meer as 80 modules. Cortex AI verbind hulle almal op 'n slim manier.
CRM en verkope
Modules van hierdie kategorie:
Projekbestuur
Modules van hierdie kategorie:
Menslike hulpbronne
Modules van hierdie kategorie:
Kommunikasie
Modules van hierdie kategorie:
Kalender en beplanning
Modules van hierdie kategorie:
The full module map
The groups in the product's own menu and how many modules each holds. The five blocks above show the most used ones with screenshots; this table gives all of them.
The orchestration layer that coordinates the other agents. It switches between 14 LLM providers, calls tools and runs the approval flow; routine work it handles itself, decisions it queues for you.
Gantt, critical path (CPM), PERT and earned value (EVM) together. Project-to-project and task-to-task dependencies are defined, so when one task slips the critical path shows which tasks and which projects are affected and highlights the bottleneck. Baseline comparison, capacity levelling and MS Project import included.
Managing a set of projects rather than one. Cost-value portfolio view, Monte Carlo risk simulation and optimisation suggestions of the kind "delay project C and project A speeds up".
Team pace and health: cycle tracking, velocity insights, Planning Poker estimation and team chemistry analysis.
Messaging, voice and video calls and a SIP softphone in one interface. WhatsApp Business, Telegram and SMS land in the same inbox; meeting recordings and transcripts are produced automatically.
The sales line from lead to contract: pipeline, quotes, CPQ, invoices, contracts, sales funnel and forecast. In the customer 360 view the support ticket and the project sit on the same card.
Campaign design, audience and channel execution; conversion is measured on the same data as the CRM leads.
Building screens without code: drag-and-drop page designer, form and flow designer, data source binding, dashboard builder and whiteboard.
WhatsApp, Telegram, Instagram, Facebook, email and SMS collect in one inbox, and an incoming message can open a support ticket by itself.
Invoicing, collection and cash flow. e-Fatura and e-Arşiv reach the Turkish revenue administration from inside the platform, with no separate integrator contract.
Employee records, leave and absence, recruitment (ATS) and training (LMS). Turkish payroll parameters — social security, banded income tax, stamp duty, cumulative base — are defined. Performance 360, competency matrix and workforce planning included.
Support tickets, ITSM processes and the contact centre together. A ticket is routed to the field, repaired in the workshop and closed with a signed handover — all on the same customer card.
Electronic signing of approvals and handover documents; RSA-signed approval records and the SignaturePro infrastructure.
Ready configuration for more than twenty industries — sector-specific fields, processes and report sets.
Collaborative document editing inside the platform (OnlyOffice), version history, and files attached to the related project or customer record.
Ready-made reports plus your own dashboards; data compared by project, team and customer.
Condition-action rules and n8n-based flows. Over two hundred ready templates, version history and step-by-step debugging.
Two-way connections to Google Calendar, Microsoft 365, WhatsApp Business, Telegram, SMS and Turkish e-invoicing.
Helper tools that do not belong to the groups above, plus extra screens used across the platform.
330 modules · 19 grup
Ondersteuning en velddienste
4 modules, een enkele klantekaart. Ondersteuningskaartjie → versending van velddiens → herstel in die werkswinkel → ondertekende aflewering: alles op dieselfde tydlyn.
Hulptoonbank
Help Desk Telefoon, e-pos, webvorm, WhatsApp, Telegram, sosiale media: kaartjies uit 7 kanale. Outomatiese toewysing, SLA-opsporing, KI-antwoordvoorstelle.
- Multikanaalkaartjies (7 kanale)
- SLA + eskalasiereëls
- Kennisbasis + KI-voorstel
- Klanttevredenheid (CSAT/NPS)
- WhatsApp Business API ingebou
Velddiens
Field Service Diensverslag, seëlbestuur, ouditvorm. Mobiele toep vir die tegnikus, liggingsopsporing en toerustinggeskiedenis.
- Diensverslag (mobiel + kantoor)
- Opsporing van stasieseëls
- Ouditvorm
- Ligging + GPS-roetes
- Geskiedenis per reeksnommer van die toerusting
Werkswinkel / Depot Repair
Depot Repair Ontvangs van die toerusting, foutdiagnose, kwotasie, herstel, kwaliteitsbeheer en aflewering. Statusopsporing vanaf die klanteportaal. Onderdelevoorraad ingebou.
- Ontvangs van die toerusting
- Foutdiagnose + kwotasie
- Herstelproses + kwaliteitsbeheer
- Bestuur van onderdele en voorraad
- Opsporing vanaf die klanteportaal
IT-ondersteuning
ITSM Ligte ontwerp vir interne IT-ondersteuning. Voorvalle, veranderinge, bates (CMDB) en 'n dienskatalogus, in lyn met ITIL.
- Voorvalbestuur
- Veranderingsversoek + goedkeuring
- Bates / CMDB
- Dienskatalogus
- Selfdiensportaal
Ander modulefamilies
Klantesorg, finansies, bemarking, dokumente en analise: alles op een enkele Cortex-platform.
Outonome besluite in die veld
Cortex AI bly nie net daarby om vir jou verslae te lewer nie — dit besluit, stel 'n aksie voor en jy keur dit goed. Hier is 6 werklike scenario's.
Maandagverslag
Die KI-bedryfshoof som op wat verlede week gebeur het en wat hierdie week 'n risiko inhou. (Weekly recap + risk alerts auto-prepared.)
- Hierdie week word 12 transaksies afgehandel — 4,2 mln ₺ in totaal
- Kritieke hernuwing vir 3 klante (60 dae oor)
- Mehmet se projek is 5 dae agter — oorsaak: die klant se reaksietyd
- Verkoopskwota: 78% (verlede week 71%)
Outonome telling van leidrade
Wanneer 'n nuwe leidraad inkom, ontleed die KI die historiese data, ken 'n belangstellingstelling toe en stel 'n eienaar voor. (Auto-scores leads + recommends owner.)
- Leidraad: Ayşe Yılmaz / Konya / Restaurantketting
- Telling: 87/100 (hoog) — sektor + begroting + dringende behoefte
- Voorgestelde eienaar: Hasan (het 3 soortgelyke transaksies afgehandel)
- Voorgestelde eerste aksie: demo Dinsdag om 14:00 + pasgemaakte aanbod
Vroeë waarskuwing oor kontantvloei
Die KI ontleed die finansiële data, projekteer die kontantvloei vir 30/60/90 dae en rapporteer die afwykings. (30/60/90-day cash forecast + anomaly alerts.)
- Vooruitskatting 30 dae: +850K ₺ positief
- Vooruitskatting 60 dae: -120K ₺ negatief (3 groot klante kan die betaling vertraag)
- Afwyking: ABC Ltd het die laaste 4 fakture laat betaal — hersien die kredietlimiet
- Voorstel: die betaaltermyn in 3 aktiewe aanbiedinge van 60 na 45 dae verkort, lewer +320K ₺
Outonome stemoproepe (bulut sesli arama)
Bulut Sesli Çağrı-koppelaar (beta): bel leidrade outomaties, praat Turks, vang die bedoeling en reël vergaderings. (Cloud Voice connector beta — calls leads in Turkish, books meetings.)
- Oproep: +90 532 *** ** 47 — Onderwerp: uitnodiging na die Cortex-demo
- Klant: 'Dinsdag pas my' → die KI bespreek die gleuf en stuur die kalenderuitnodiging
- Bedoelingstelling: 72% belangstellend · Belangstelling: hoog
- Opname + transkripsie + sentimentontleding → val outomaties in die CRM-kaart in
Nakomingskontrole by wêreldwye indiensneming
Die KI vergelyk küresel EOR sağlayıcılar vir die nuwe werknemer se land, skat die belastinglas en waarsku oor ontbrekende dokumente. (Compares EOR providers + tax burden + missing docs.)
- Werknemer: Sarah K. / Duitsland / Senior Developer
- Bruto: 75 000 EUR/jaar → geskatte koste vir die werkgewer: 105 000 EUR (belasting 30% + maatskaplike sekerheid 20% + EOR-kommissie 8%)
- Voorgestelde verskaffer: EOR-verskaffer B (vinniger onboarding in Duitsland)
- Ontbreek: Sozialversicherungsausweis + Steuer-ID — outomaties via die EOR-portaal aangevra
Outomatiese rekonsiliasie met oop bankdienste
Die KI haal die bewegings van Turkse banke via BKM ÖHVPS, rekonsilieer dit outomaties met die fakture en merk die verskille. (Pulls bank movements via BKM ÖHVPS Open Banking standard + auto-matches invoices. Activation requires YÖS registration.)
- 1 247 bankbewegings ingevoer (9 rekeninge)
- 1 198 fakture outomaties gerekonsilieer (96,1%)
- 49 verskille: 12 bedragverskille, 8 dubbele betalings, 29 onbekende inbetalings
- Aksie: konsepversoeke om terugbetaling gereed vir 8 dubbele betalings
Talent uit 17 lande.
Met een enkele klik.
3 küresel EOR sağlayıcı — ons koppel vanaf een enkele koppelvlak aan die drie EOR-reuse. Die kunsmatige intelligensie kies die regte verskaffer, skat die belastinglas en vra outomaties die ontbrekende dokumente aan.
BKM ÖHVPS v2.0
Koppelaar gereed vir gebruik
Cortex sluit 'n oopbankdienstekoppelaar in wat voldoen aan die amptelike spesifikasie ÖHVPS v2.0 wat deur TCMB en BKM gepubliseer is. Alle Turkse banke word bereik deur een enkele BKM GEÇİT-deurgang — die banklys word tydens uitvoering opgehaal.
Aktivering in produksie: aan die klant se/operateur se kant word vooraf YÖS-registrasie + 'n eIDAS QWAC-sertifikaat + 'n kontrak met BKM vereis. ELPO adviseer deur die hele proses.
Binne Cortex, sonder om 'n aparte produk te koop Built-In, No Separate Product Required
BPMN-werkvloei-enjin
Geen aparte bediener nie — die enjin is in Cortex ingebou. Ontplooiing van prosesse + weergawes + user task + gateway-uitdrukkings + ouditgeskiedenis.
- Definisie van prosesse (deploy + weergawe) — XML-invoer
- Process instance + user task + gateway
- Eksklusiewe / parallelle / voorwaardelike vloei
- Service task — webhook + API-oproep
- Ouditgeskiedenis (entered/exited/failed)
- Goedkeuringsvloei + sperdatum + eskalasie
Data Governance + PII
Skandeer jou PostgreSQL outomaties, spoor die persoonlike data op (TCKN/IBAN/e-pos/kaart) en masker dit: gereed vir KVKK- en GDPR-nakoming. Federated query vir SELECT-navrae tussen tabelle.
Digital Twin-simulasie
Simuleer jou prosesse 1000 keer, genereer p50/p90/p95/p99-verdelings en vind die knelpunt. Wat-as-scenario's as besluitsteun.
- Monte Carlo-simulasie (1000 iterasies)
- Verdeling p50 / p90 / p95 / p99
- Opsporing van knelpunte + sensitiwiteitsontleding
- Vergelyking van wat-as-scenario's
- Optimering van die proses se prestasie en koste
MR-velddiens (AR)
Die afgeleë kundige teken regstreeks op die veldtegnikus se skerm — merker, pyl, etiket. 3D-model van die toerusting + opname van die sessie + skakel met die werkopdrag.
- WebRTC-verbinding tussen die afgeleë kundige ↔ die veldtegnikus
- Kyker vir 3D-modelle van die toerusting (.glb / .gltf)
- Die AR-annotasies (merker + pyl + etiket) verskyn op die tegnikus se skerm
- Opname van die sessie + tydlyn + skakel met die werkopdrag
- Ligging + fotobewys + ouditvorm
Stemoproepe met kunsmatige intelligensie
Outonome uitgaande oproepe (Bulut Sesli Çağrı beta) — dit praat Turks, verstaan die bedoeling en reël afsprake. Dit word direk in die AI SDR-kadens geïntegreer.
- Outonome uitgaande oproepe (Bulut Telefon REST API)
- Turkse TTS (Türkçe Neural TTS) + spraakherkenning
- Klassifikasie van bedoeling: belangstellend / nie belangstellend / vergadering / prys
- Outomatiese afspraak + belangstellingstelling van die leidraad in die CRM
- Opname + transkripsie + sentimentontleding
- AI SDR-kadens met 'n stemstap (e-pos + stem gekombineer)
5 RPA-platforms, een enkele konsole
Aktiveer 5 RPA-platforms vanaf een enkele koppelvlak. Webhook callback + opsporing van lopies + aktivering vanuit BPMN.
- Kurumsal RPA Orkestratör: Bearer token + tenant + start jobs OData
- Workflow Otomasyon Bulutu: Webhook + API key trigger
- Açık Kaynak İş Akışı: API-KEY + workflow run
- Düşük-Kod Süreç Aracı: Instant flow webhook
- Webhook Otomasyon Aracı: Webhook trigger
Publisering van werksadvertensies
Publiseer met een klik op 5 werkportale: die KI-CV-ontleder struktureer die aansoeke outomaties + 'n passingstelling van 0-100% teenoor die advertensie.
- LinkedIn JobsWêreldwyd
- IndeedWêreldwyd
- Kariyer.netTR
- Yenibiris.comTR
- GlassdoorWêreldwyd
90+ KI-agente · 14 verskaffers 90+ Live AI Agents · 14 LLM Providers
Cortex AI gebruik Anthropic Claude, OpenAI GPT, Google Gemini, Groq, DeepSeek, Qwen, Mistral, Cohere, OpenRouter, Cerebras, Kimi, Together, HuggingFace, Anthropic Bedrock — 14 KI-verskaffers. Die gratis rugsteunketting (Groq → Qwen → Gemini → OpenRouter) hou die koste naby nul met lae latensie.
Cortex AI-bestuursbrein
Orkestreerder wat al die KI-agente koördineer. Oggendverslag vir die HUB, besluitetou en opsporing van uitstaande sake.
Sales & CRM Suite
10+ agente: kwalifisering van leidrade, voorspelling van klanteverlies, next-best-action, opstel van aanbiedinge, customer 360°, wen/verloor-ontleding.
HR & Performance
12+ agente: 360°-evaluerings, loopbaanplan, oudit van salarisbillikheid, vroeë waarskuwing oor uitbranding.
Project & Workflow
Sprintbeplanning, kapasiteitsvooruitskatting, opsporing van verborge afhanklikhede, daily standup, fasilitering van terugblikke.
Document & RAG
elpodocai + elpoknowledge: kontrakte, fakture en CV's — OCR + NER + kategorisering + RAG-navrae in gewone taal.
Help Desk & ITSM
Triage van voorvalle, veranderingsrisiko, opsporing van patrone van herhalende probleme, pasgemaakte dienskatalogus.
Marketing & Social
elpopublish publiseer op meer as 30 kanale, inhoudskepping met KI, A/B-toetsing, lead magnet.
Finance & e-Document
Kontantvloei, BTW-afwykings, outomatiese regstelling van GİB-foute, e-faktuur per stem, verskafferstelling.
Voice & Calls
elpovoice + elpotts + elpolive + bulut sesli sağlayıcı: outonome inbelsentrum, stem-IVR, Turkse TTS, vertaling in reële tyd en transkripsie.
Global Hire Agent
EOR (küresel EOR sağlayıcılar) vir 17 lande: kontrak + betaalstaat + nakoming + kostevergelyking.
Open Banking Agent
Voldoen aan BKM ÖHVPS v2.0: haal bankbewegings + rekonsilieer fakture + spoor afwykings op (aktivering vereis YÖS-registrasie).
Vibe Coding Agent
Gewone taal → toepassingsgeraamte (bladsy + veld + werkvloei): skryf toepassings in minute, nie in ure nie.
CV Parser + ATS
PDF-/DOCX-CV → JSON-struktuur + 0-100%-passing met die posbeskrywing + Top-N-rangorde.
BPMN Engine
Ingeboude prosesenjin: deploy + start + user task + gateway-uitdrukkings, sonder 'n aparte BPMN-bediener.
Data Governance
Federated query + outomatiese opsporing van 8 patrone van persoonlike data (TCKN/IBAN/e-pos/kaart) + outomatiese maskering + lineage.
Digital Twin
Monte Carlo-simulasie (1000 iterasies, p50/p95/p99): knelpunt + sensitiwiteit + wat-as.
MR Field Service
AR (WebRTC + 3D-model): die afgeleë kundige teken merker, pyl en etiket op die veldtegnikus se skerm.
Alles onder een dak
Van boodskappe tot videokonferensies, van lêerberging tot 'n KI-inbelsentrum: Cortex koppel aan alle ELPO-dienste deur ElpoServicesApi. Plus eksterne integrasies (Office Suite, Google, WhatsApp, GİB).
elpochat
Messaging, channel management, bot integration
elpomeet
Video conferencing, screen sharing, meeting recording
elpodocs
Word, Excel, PowerPoint online editing
elpoflow
Workflow automation, no-code integration
elposearch
Full-text search, typo-tolerant, fast
elpobi
Business intelligence, dashboard, SQL query
elpobpm
BPMN workflow, process engine
elpostorage
S3-compatible distributed file storage
elpofiles
File sharing, sync, WebDAV
elpovoice
Speech → text, call transcription
elpotts
Text → speech, natural Turkish reading
elpolive
Real-time voice AI infrastructure
elpopublish
30+ platform social media publishing + AI content
elpoinpaint
Brush-based object removal on images
elpobg
Image background removal
elporesearch
Internet research with cited answers
elpointel
Metasearch, 70+ engines in a single query
elpoknowledge
Document chatbot, Q&A via RAG
elpopdftools
50+ PDF tools: merge, split, OCR, sign
elpopdf
HTML / Office → PDF conversion
elporemote
Remote desktop, field service support
elpowa
WhatsApp Web protocol connection
elpolangflow
No-code LLM flow designer
elpografana
Monitoring + agent analytics dashboard
elpocms
Headless CMS, content management
elpoagent
90+ AI agents + 82 endpoint execution engine
Office Suite
Posta, Toplantı, Dosya, Bulut Depolama (Office Suite)
Google Calendar
OAuth 2.0, two-way sync + iCal RFC 5545 export
WhatsApp Business
Meta Cloud API v21, webhook
Telegram
Bot API, messaging, webhook
e-Invoice / GİB
UBL 2.1, VKN validation, GİB direct integration
Bulut Sesli Çağrı
Outbound call + TwiML + Türkçe Neural TTS voice + recording webhook
Küresel EOR Sağlayıcıları
EOR contracts + global payroll + 17-country compliance
BKM ÖHVPS v2.0
Connector for the official TCMB Open Banking gateway (activation requires YÖS registration + eIDAS QWAC)
RPA Konnektörleri
RPA orchestration — bot trigger + callback (5 leading platforms included)
LinkedIn Jobs / Indeed / Kariyer.net
Job posting + XML feed + ATS application tracking
MCP Protocol
Model Context Protocol — JSON-RPC calls to external AI tools
A2A Protocol
Agent-to-Agent — .well-known/agent.json + interop with external AI agents
Compared module by module
A buyer usually arrives with one need — "I am looking for a CRM" or "I am looking for a help desk". So each of the thirteen module areas is compared against its own competitors separately, including the rows where we come up short.
Comparison based on data as of 8 September 2026
CRM & Sales
Competitors: Salesforce · HubSpot · Pipedrive · Zoho CRM · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Opportunity and pipeline management | yes | yes |
| Quoting (CPQ) | often an add-on or paid module | included |
| Turkish e-invoicing | specific to Turkey, usually absent | built in (e-Belge family) |
| WhatsApp inbox | extra integration | included, multi-line |
| Pricing | per user per month, tiered | free for 1–2 users, indefinitely |
Where they are stronger: Salesforce has a wider ecosystem (AppExchange) and deeper reporting.
Project Management
Competitors: Jira · MS Project · monday.com · Asana · ClickUp · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Kanban / list / Gantt | yes (Gantt is an add-on in Jira) | all three included |
| Sprint, backlog, story points | strong in Jira | yes |
| Critical path, WBS, baseline | MS Project's territory | yes |
| Task templates | in most | yes |
| Recurring tasks | yes | yes |
| Projects and CRM in one product | needs a separate product | one product |
Where they are stronger: Jira's plugin ecosystem and MS Project's resource levelling go deeper. For large non-software construction planning MS Project is still strong.
Human Resources
Competitors: BambooHR · Personio · Workday · Bitrix24 HR · local payroll software
| Typical among competitors | Cortex | |
|---|---|---|
| Employee record, org chart | yes | yes |
| Leave and absence | yes | yes |
| Turkish payroll parameters | absent in non-Turkish products | built in — social security, banded income tax, stamp duty, cumulative base |
| Period-based parameters | — | yes (rates that change mid-year calculate correctly) |
| Leaver and handover flow | yes | yes |
Where they are stronger: The payroll engine and its parameters are defined; no payroll period has been run in production yet.
Help Desk
Competitors: Zendesk · Freshdesk · ServiceNow · Jira Service Management
| Typical among competitors | Cortex | |
|---|---|---|
| Tickets, SLA, queues | yes | yes |
| Knowledge base | yes | yes |
| Multi-channel (email, WhatsApp, web) | channels often charged separately | included |
| Support and CRM on the same customer card | separate product or integration | one product |
Where they are stronger: An agent sees the customer's open invoice and sales history on the same screen; with separate products that is an integration project.
Field Service Management
Competitors: IFS Cloud FSM · Microsoft Dynamics 365 Field Service · Salesforce Field Service · ServiceMax · Zoho FSM
| Typical among competitors | Cortex | |
|---|---|---|
| Work orders, appointments, routing | yes | yes |
| Mobile field app | yes | yes |
| Field staff see only their own work | needs configuration | built in as a rule |
| Service → invoice → CRM chain | integration | one product |
Where they are stronger: Visibility is a rule of the product rather than a setting, so a misconfiguration does not leak data.
Automation & Workflow
Competitors: Camunda · Bizagi · Signavio · Flowable · Power Automate
| Typical among competitors | Cortex | |
|---|---|---|
| Visual flow designer | yes | yes — drag-and-drop canvas, mini-map, zoom |
| State machine with transition rules | usually a separate product | yes — role, condition and auto-assignment per transition |
| Multi-step approval chain | yes | yes — including timeout and auto-approve on timeout |
| Rule-based automation (event to action) | yes | yes — task, status, assignee, due date and comment events |
| Process versioning and history | yes | yes |
| BPMN 2.0 XML import/export, timer and message events | Camunda's home ground | on the roadmap |
Where they are stronger: Camunda covers far more of BPMN 2.0 (timers, messages, sub-processes, DMN) than we do. Cortex's workflow runs on the product's own data, and that is also its strength: the flow sits on top of the task and the customer instead of shipping data to a separate engine.
Integrations & RPA
Competitors: UiPath · Power Automate · Zapier · n8n · Make
| Typical among competitors | Cortex | |
|---|---|---|
| Triggering robots and flows | from their own platform | all five are triggered from inside Cortex |
| Where the run result is stored | in their own console | in the Cortex record — you can see which job triggered it |
| Credentials and endpoints per connection | yes | yes |
| Import from Jira, MS Project and TFS | separate tooling | in the product |
| Building robots / screen recording | their core business | no — Cortex does not build robots, it runs them |
Where they are stronger: Cortex is not an RPA tool, it is an RPA orchestrator. You build the robot in UiPath; Cortex fires it at the right moment from inside the right job and writes the result back onto that job.
Documents & e-Signature
Competitors: DocuSign · Adobe Acrobat Sign · SharePoint · Bitrix24 e-Signature
| Typical among competitors | Cortex | |
|---|---|---|
| Multi-signer signature requests | yes | yes |
| Invitation channel (SMS / email) | usually email | SMS, email or wet signature |
| Audit trail and evidence report | yes | yes — including a verification screen |
| Document templates and auto-fill | yes | yes |
| Signature attached to the record | separate product, joined by integration | sits on the contract, quote or HR record |
| Signing in the field (mobile) | limited | yes |
Where they are stronger: DocuSign's international legal acceptance and certification coverage is broader. Cortex signing comes from the same house as the ELPO e-Signature family; for cross-border contracts the customer should still ask their own counsel.
ITSM & Asset Management
Competitors: ServiceNow · Jira Service Management · Freshservice · GLPI
| Typical among competitors | Cortex | |
|---|---|---|
| Incident, problem and change records | yes | yes |
| SLA and business-hours calendars | yes | yes |
| Asset inventory | yes | yes |
| Depot repair flow (device in and out) | often an add-on | in the product |
| ITSM and CRM on the same customer record | an integration job | one product |
Where they are stronger: ServiceNow's ITSM depth and process library are more mature at enterprise scale. Cortex wins where the same customer's contract, device and ticket need to live in one place.
Marketing & Social Media
Competitors: Hootsuite · Buffer · Sprout Social · Mailchimp · HubSpot Marketing
| Typical among competitors | Cortex | |
|---|---|---|
| Social scheduling and publishing | yes | yes — LinkedIn, Instagram, Facebook, X, TikTok, YouTube |
| Email marketing and template builder | yes | yes |
| A/B testing | higher tiers | in the product |
| Landing page builder | may be a separate product | in the product |
| SMS marketing | extra integration | in the product |
| Web visitor tracking and marketing ROI | higher tiers | in the product |
| Campaign and sales opportunity in one product | needs integration | one product |
Where they are stronger: On social listening, brand reputation and competitor analysis, Sprout Social and Hootsuite are deeper than we are. Cortex's advantage is that the chain from campaign to opportunity to invoice never breaks.
Reports & Analytics
Competitors: Power BI · Tableau · Looker Studio · Qlik Sense
| Typical among competitors | Cortex | |
|---|---|---|
| Report builder | yes | yes |
| Pivot tables and drill-down | yes | yes |
| Calculated fields | yes | yes |
| Cohort analysis | usually built by hand | a ready screen |
| Scheduled reports delivered by email | yes | yes |
| Data source | connects to anything | Cortex's own data — no setup or modelling needed |
Where they are stronger: Power BI and Tableau are general-purpose BI: they connect to any source and their visualisation range is wider. Cortex reporting is limited to its own data, but in exchange there is no warehouse to build, no model to write and no extra licence.
Communication & Contact Centre
Competitors: Slack · Microsoft Teams · Zoom · 3CX · Genesys Cloud
| Typical among competitors | Cortex | |
|---|---|---|
| Channels and direct messaging | yes | yes |
| Video meetings | yes | yes |
| Messages attached to a job or task | via add-ons | built in — the conversation sits on the record |
| Contact centre screen and canned responses | yes | yes |
| Softphone and PBX (SIP) integration | 3CX and Genesys own this ground | on the roadmap |
| AI call summaries and analysis | higher tiers | on the roadmap |
Where they are stronger: PBX integration and the softphone are written into the product but the field rollout is not finished; those rows say "on the roadmap" and will keep saying it until it is done. 3CX and Genesys have been doing this for years.
Data Governance & Compliance
Competitors: Collibra · Alation · Informatica · OneTrust
| Typical among competitors | Cortex | |
|---|---|---|
| Data catalogue | yes | yes |
| Data lineage | yes | yes |
| Data quality rules | yes | yes |
| Personal data (PII) detection | yes | yes — text and record scanning |
| Access reports and retention policy | yes | yes |
| Governance in the same product as the business data | a separate platform | one product |
Where they are stronger: Collibra and Alation specialise in enterprise data governance and manage dozens of sources at once. Cortex governs only its own data — but answering a data-protection question does not require standing up, feeding and licensing a second platform.
All of it in one product, one account, one invoice. Bought separately, CRM, projects, HR, help desk, field service, ITSM, marketing, reporting, communication and data governance mean ten subscriptions, ten integrations and ten support lines.
Alle produkname van mededingers behoort aan hul onderskeie eienaars. Die vergelyking is gebaseer op die openbare kenmerke van die tweede kwartaal van 2026.
Cortex questions we get asked
What does the AI agent do on its own, and what does it bring for approval?
There are three levels of authority. Within its own authority the agent handles routine work itself — opening a task for itself, gathering data, drafting. When the work crosses that boundary, such as assigning a task to someone else, it brings the decision to you. Anything leaving the company always requires approval: email, WhatsApp, social posts. Accountability therefore stays clear — a person draws the boundary and the agent works inside it.
What software category does Cortex belong to?
As a container it is a work management platform: CRM, projects, HR, ITSM and finance in one product on one data model. Its AI layer sits in a field the industry names in several ways. The umbrella term is agentic AI — Gartner published its first Hype Cycle under that heading in April 2026 and noted it is an ecosystem moving at different speeds rather than a single category. The layer that coordinates Cortex's agents is what the industry calls AI orchestration (agent orchestration); Salesforce and IBM call the same work digital labor or a digital worker platform. "AI COO" is a metaphor for the role, not a defined product category.
What is Cortex?
Cortex is a work management platform running on the ElpoCore platform that brings CRM, project management, HR, finance, ITSM and BPMN into a single interface. AI agents prepare the work and produce suggestions; the person makes the decision.
Does Cortex make decisions on its own?
No. Cortex's principle is "AI prepares, a person decides", and it is written into the interface. Agents gather the data, make contradictions visible and lay out options; approval and the decision always stay with the user. That is the point that matters to a corporate buyer: audit and accountability remain with a person.
How does Cortex get a team pulling the same way?
Through the direction-setting flow. Three questions go to the managers the CEO picks: what has to change in your unit this quarter, what should we stop doing, what does success look like. The responses are synthesised, with shared themes, contradicting views and subjects nobody raised listed separately. That is not a decision but the picture put in front of the CEO — the CEO decides, and once published the agents track everyone against it. Not answering is a valid answer.
Is customer data kept in the same database as other customers?
No. Each customer runs in its own PostgreSQL database — a physically separate database, not row-level separation. Backup, restore, deletion and audit requests can be carried out for a single customer.
Does changing the AI model require a redeployment?
No. Prompts, model selection and parameters live in the database, not in product code. Upgrading a model is a record update; no build and no deploy.
Is e-invoicing bought separately?
No, it is built in. e-Fatura, e-Arşiv, e-İrsaliye and e-Defter run inside the platform, and because ELPO is on GİB's official private integrator list no separate integrator contract is needed.
Can Cortex be used free of charge?
It is free indefinitely for 1-2 users with no credit card. As the team grows you move to the per-user tariff.
Can you see who changed which record?
Yes. Who accessed what and who saved what is recorded, and per record you can see who changed what and when.
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