Cortex adalah platform manajemen kerja berbasis agen AI.
Ia mengerjakan pekerjaan rutin sendiri dan mengajukan kepada Anda apa yang memerlukan keputusan.
Pelacakan proyek dan tugas, hubungan pelanggan, sumber daya manusia, meja bantuan, dan layanan lapangan berjalan dalam satu produk di atas basis data yang sama. Tidak ada integrasi yang perlu ditulis di antaranya.
Who makes the call?
Cortex's AI follows the same rule in every task.
- It does it itself
The person's own work
Updating a task, setting a reminder, drawing up a summary
- Goes to the manager for approval
Work beyond their authority
Assigning work to someone else, changing another team's record
- Always asks for approval
Anything leaving the company
E-mail, WhatsApp, a social media post
Who makes the call?
Cortex's AI follows the same rule in every task.
| Situation | Example | What happens |
|---|---|---|
| The person's own work | Updating a task, setting a reminder, drawing up a summary | It does it itself |
| Work beyond their authority | Assigning work to someone else, changing another team's record | Goes to the manager for approval |
| Anything leaving the company | E-mail, WhatsApp, a social media post | Always asks for approval |
The org chart shows the real reporting line.
Some units report to two places at once. Internal audit reports functionally to the audit committee and administratively to the general manager. Cortex shows that second line separately, as a dashed line.
- Functional and administrative lines are kept apart; the IIA 1110 structure used for internal audit independence can be set up.
- If a unit is not attached anywhere, Cortex finds it and warns you.
- Someone whose name is not on a record cannot see that record. Every change is logged with who made it.
Cortex and Jira side by side.
Jira is a work-tracking product and presents itself as one. The difference is not quality but scope: in Cortex all of this work sits in one product and one data model.
| Capability | Cortex | Jira | Source for Jira |
|---|---|---|---|
| Kanban, Scrum board, sprints | Yes Kanban and Sprint tabs on the project page | Yes Core of the product, including the free plan | Atlassian, Jira pricing |
| Multi-team planning and roadmap | Yes Programmes under a portfolio, plan reference, critical path, capacity | Premium or Enterprise plan Atlassian now calls this "cross-team planning"; formerly Advanced Roadmaps | Atlassian, Jira pricing |
| Help desk | Same product, same licence Tickets, response targets, queues | Separate product Jira Service Management, licensed per agent | Atlassian, JSM pricing |
| Customer relationships | Yes Opportunity, quote, order and invoice in one chain | Not in the product definition Those who need it install an app | Atlassian, what is Jira |
| Human resources | Yes Employee record, leave, org chart | Not in the product definition | Atlassian, what is Jira |
| Field service | Yes Equipment, location, service form | Not in the product definition | Atlassian, what is Jira |
| Data model | Every module of the account in one database Project, customer, personnel, support and service records are linked | Project and service management are separate products They work side by side with separate licences | Atlassian, JSM pricing |
| AI | Yes, no credit counter The account uses its own provider key | Capped by credits 25, 70 or 150 Rovo credits per user per month | Atlassian, Jira pricing |
The Jira details come from Atlassian's own pages; re-checked on 27 September 2026.
Everyone pulling the same way is a process, not a wish
The most expensive problem in a company is a goal nobody argues with and nobody reads the same way. Cortex turns that from a meeting held once and forgotten into a process.
- 1
Collect the team's input
General manager, unit heads, project managers — whoever you pick gets three questions: What has to change in your unit this quarter? What should we stop doing? What does success look like? Not answering is a valid answer; nobody is pushed.
- 2
Let AI lay out the picture
The responses are brought together: shared themes, views that contradict each other, and subjects nobody raised are listed separately. This is not a decision — it is the picture put in front of the CEO.
- 3
You make the call
Read the raw responses one by one, edit the synthesised text, or simply write your own direction. Once the decision is published, the AI agents track everyone against it.
AI prepares, a person decides. Cortex does not write your strategy for you. It gathers the input, makes the contradictions visible, and leaves the decision to you.
When the direction is already clear, you can skip the input round and write it straight away. Which priority a piece of work belongs to is chosen by people today; the AI that links new work to priorities on its own is still in development.
Try Cortex live
Cortex AI
"Direktur Eksekutif AI Perusahaan Anda"
Rutin işi kendisi yapar, karar gerektireni onayınıza sunar.
55 dilde çalışır — sağ üstteki dil menüsünden deneyebilirsiniz.
Setiap Alur Kerja, Satu Platform
Dari CRM ke HR, manajemen proyek ke komunikasi — Cortex memiliki lebih dari 80 modul. Cortex AI menghubungkan semuanya dengan cerdas.
CRM & Penjualan
Modul di kategori ini:
Manajemen Proyek
Modul di kategori ini:
Sumber Daya Manusia
Modul di kategori ini:
Komunikasi
Modul di kategori ini:
Kalender & Perencanaan
Modul di kategori ini:
The full module map
The groups in the product's own menu and how many modules each holds. The five blocks above show the most used ones with screenshots; this table gives all of them.
The orchestration layer that coordinates the other agents. It switches between 14 LLM providers, calls tools and runs the approval flow; routine work it handles itself, decisions it queues for you.
Gantt, critical path (CPM), PERT and earned value (EVM) together. Project-to-project and task-to-task dependencies are defined, so when one task slips the critical path shows which tasks and which projects are affected and highlights the bottleneck. Baseline comparison, capacity levelling and MS Project import included.
Managing a set of projects rather than one. Cost-value portfolio view, Monte Carlo risk simulation and optimisation suggestions of the kind "delay project C and project A speeds up".
Team pace and health: cycle tracking, velocity insights, Planning Poker estimation and team chemistry analysis.
Messaging, voice and video calls and a SIP softphone in one interface. WhatsApp Business, Telegram and SMS land in the same inbox; meeting recordings and transcripts are produced automatically.
The sales line from lead to contract: pipeline, quotes, CPQ, invoices, contracts, sales funnel and forecast. In the customer 360 view the support ticket and the project sit on the same card.
Campaign design, audience and channel execution; conversion is measured on the same data as the CRM leads.
Building screens without code: drag-and-drop page designer, form and flow designer, data source binding, dashboard builder and whiteboard.
WhatsApp, Telegram, Instagram, Facebook, email and SMS collect in one inbox, and an incoming message can open a support ticket by itself.
Invoicing, collection and cash flow. e-Fatura and e-Arşiv reach the Turkish revenue administration from inside the platform, with no separate integrator contract.
Employee records, leave and absence, recruitment (ATS) and training (LMS). Turkish payroll parameters — social security, banded income tax, stamp duty, cumulative base — are defined. Performance 360, competency matrix and workforce planning included.
Support tickets, ITSM processes and the contact centre together. A ticket is routed to the field, repaired in the workshop and closed with a signed handover — all on the same customer card.
Electronic signing of approvals and handover documents; RSA-signed approval records and the eSignature infrastructure.
Ready configuration for more than twenty industries — sector-specific fields, processes and report sets.
Collaborative document editing inside the platform (OnlyOffice), version history, and files attached to the related project or customer record.
Ready-made reports plus your own dashboards; data compared by project, team and customer.
Condition-action rules and n8n-based flows. Over two hundred ready templates, version history and step-by-step debugging.
Two-way connections to Google Calendar, Microsoft 365, WhatsApp Business, Telegram, SMS and Turkish e-invoicing.
Helper tools that do not belong to the groups above, plus extra screens used across the platform.
330 modules · 19 grup
Dukungan & Layanan Lapangan
4 modul, satu kartu pelanggan. Tiket dukungan → Dispatch lapangan → Perbaikan bengkel → Pengiriman bertandatangan — semua dalam satu timeline.
Help Desk
Help Desk Telepon, email, formulir web, WhatsApp, Telegram, media sosial — tiket dari 7 kanal. Penugasan otomatis, pelacakan SLA, saran jawaban AI.
- Tiket omnichannel (7 kanal)
- Aturan SLA + eskalasi
- Basis pengetahuan + saran AI
- Kepuasan pelanggan (CSAT/NPS)
- WhatsApp Business API
Layanan Lapangan
Field Service Formulir layanan, manajemen segel, formulir audit — model lapangan apa adanya. Aplikasi teknisi mobile, pelacakan lokasi, riwayat peralatan.
- Formulir layanan (mobile + kantor)
- Pelacakan segel stasiun
- Formulir audit
- Lokasi + rute GPS
- Riwayat nomor seri peralatan
Perbaikan Bengkel
Depot Repair Intake perangkat, diagnosis kerusakan, penawaran, perbaikan, QC, pengiriman. Pelacakan status melalui portal pelanggan. Stok suku cadang terintegrasi.
- Intake perangkat
- Diagnosis + penawaran
- Proses perbaikan + QC
- Manajemen suku cadang
- Pelacakan portal pelanggan
Dukungan IT
ITSM Desain ringkas untuk dukungan IT internal. Incident, change, asset (CMDB), service catalog — sesuai ITIL.
- Manajemen incident
- Change request + persetujuan
- Asset / CMDB
- Service catalog
- Portal self-service
Keluarga Modul Tambahan
Layanan pelanggan, keuangan, pemasaran, dokumen dan analitik — semua di Cortex.
Keputusan Otonom di Lapangan
Cortex AI tidak memberikan laporan saja — ia mengerjakan pekerjaan rutin sendiri dan mengajukan kepada Anda yang memerlukan keputusan. Berikut 6 skenario nyata.
Briefing Senin
Kepala operasi AI meringkas apa yang terjadi minggu lalu dan apa yang berisiko minggu ini.
- Minggu ini 12 deal closing — total 4.2M ₺
- 3 pelanggan kritis untuk renewal (60 hari tersisa)
- Proyek Mehmet terlambat 5 hari — penyebab: waktu respons pelanggan
- Kuota penjualan: 78% (minggu lalu 71%)
Penilaian Lead Otonom
Ketika lead baru tiba AI menganalisis data masa lalu, memberikan skor panas, menyarankan pemilik.
- Lead: Ayşe Yılmaz / Konya / Jaringan restoran
- Skor: 87/100 (tinggi) — kecocokan sektor + budget + kebutuhan mendesak
- Pemilik disarankan: Hasan (3 deal serupa)
- Tindakan pertama: Selasa 14:00 demo + penawaran khusus
Peringatan Dini Cash Flow
AI menganalisis data keuangan, memproyeksikan cash flow 30/60/90 hari, melaporkan anomali.
- Prakiraan 30 hari: +850K ₺ positif
- Prakiraan 60 hari: -120K ₺ negatif (3 pelanggan besar mungkin tunda bayar)
- Anomali: ABC Ltd terlambat 4 faktur — tinjau limit kredit
- Saran: pangkas tempo bayar 60→45 hari pada 3 penawaran aktif menambah +320K ₺
Panggilan Suara Otonom (bulut sesli arama)
Konektor Bulut Sesli Çağrı (beta) — menelepon lead otomatis, berbicara bahasa Turki, menangkap niat, memesan pertemuan.
- Panggilan: +90 532 *** ** 47 — Topik: undangan demo Cortex
- Pelanggan: 'Selasa cocok' → AI memesan slot, kirim undangan kalender
- Skor niat: 72% tertarik · Heat: tinggi
- Rekaman + transkrip + sentimen → masuk ke kartu CRM otomatis
Pemeriksaan Kepatuhan EOR
AI membandingkan küresel EOR sağlayıcılar untuk negara karyawan baru, memperkirakan beban pajak, peringatan dokumen hilang.
- Karyawan: Sarah K. / Jerman / Senior Developer
- Bruto: 75.000 EUR/tahun → Estimasi biaya pemberi kerja: 105.000 EUR (pajak 30% + sosial 20% + EOR 8%)
- Penyedia disarankan: EOR Sağlayıcı B (onboarding tercepat di Jerman)
- Hilang: Sozialversicherungsausweis + Steuer-ID — diminta otomatis via portal EOR
Karyawan dari 17 Negara.
Satu Klik.
3 küresel EOR sağlayıcı — kami menghubungkan ke 3 raksasa EOR dari satu antarmuka. AI memilih penyedia terbaik, memperkirakan beban pajak, meminta dokumen yang hilang secara otomatis.
BKM ÖHVPS v2.0
Konektor Siap Pakai
Cortex hadir dengan konektor Open Banking yang sesuai spec resmi ÖHVPS v2.0 yang diterbitkan TCMB dan BKM. Semua bank Turki dapat diakses melalui single BKM GEÇİT gateway — daftar bank diambil saat runtime.
Aktivasi produksi: di sisi klien/operator perlu pra-registrasi YÖS + sertifikat eIDAS QWAC + kontrak BKM. ELPO memberikan konsultasi dalam proses ini.
Di Dalam Cortex — Tidak Perlu Produk Terpisah Built-In, No Separate Product Required
Mesin Alur Kerja BPMN
Tanpa server terpisah — mesin tertanam di Cortex. Proses deploy + versi + user task + gateway expressions + audit history.
- Definisi proses (deploy + versi) — impor XML
- Process instance + user task + gateway
- Exclusive / parallel / conditional flow
- Service task — webhook + panggilan API
- Audit history (entered/exited/failed)
- Approval workflow + tenggat + eskalasi
Data Governance + PII
Ia memindai PostgreSQL Anda otomatis, menemukan PII (TCKN/IBAN/email/kartu), menutupinya — siap untuk KVKK + GDPR. Federated query untuk SELECT cross-table.
Simulasi Digital Twin
Ia menyimulasikan proses Anda 1000 kali, menghasilkan distribusi p50/p90/p95/p99, menemukan bottleneck. Skenario what-if untuk dukungan keputusan.
- Simulasi Monte Carlo (1000 iterasi)
- Distribusi p50 / p90 / p95 / p99
- Deteksi bottleneck + analisis sensitivitas
- Perbandingan skenario what-if
- Optimasi throughput + biaya proses
MR Layanan Lapangan (AR)
Pakar jarak jauh menggambar langsung di layar teknisi lapangan — marker, panah, label. Model peralatan 3D + perekaman sesi + tautan WO.
- Tautan WebRTC pakar jarak jauh ↔ teknisi lapangan
- Viewer model peralatan 3D (.glb / .gltf)
- Anotasi AR (marker + panah + label) tampil di layar lapangan
- Perekaman sesi + timeline + tautan WO
- Lokasi + bukti foto + formulir audit
Panggilan Suara AI
Panggilan keluar otonom (Bulut Sesli Çağrı beta) — berbicara bahasa Turki, memahami niat, menjadwalkan pertemuan. Terintegrasi langsung dengan cadence SDR AI.
- Panggilan keluar otonom (Bulut Telefon REST API)
- TTS Turki (Türkçe Neural TTS) + pengenalan suara
- Klasifikasi niat: tertarik / tidak / pertemuan / harga
- Penjadwalan otomatis + skor panas lead CRM
- Rekaman + transkripsi + analisis sentimen
- Cadence SDR AI dengan langkah suara (email + suara campur)
5 Platform RPA, Satu Konsol
Trigger 5 platform RPA dari satu antarmuka. Webhook callback + execution tracking + trigger dari BPMN.
- Kurumsal RPA Orkestratör: Bearer token + tenant + start jobs OData
- Workflow Otomasyon Bulutu: Webhook + API key trigger
- Açık Kaynak İş Akışı: API-KEY + workflow run
- Düşük-Kod Süreç Aracı: Instant flow webhook
- Webhook Otomasyon Aracı: Webhook trigger
Publikasi Lowongan
Publikasikan ke 5 papan lowongan dalam satu klik — parser CV AI menstrukturkan lamaran otomatis + skor 0-100% terhadap lowongan.
- LinkedIn JobsGlobal
- IndeedGlobal
- Kariyer.netTR
- Yenibiris.comTR
- GlassdoorGlobal
90+ Agen AI · 14 Penyedia 90+ Live AI Agents · 14 LLM Providers
Cortex AI menggunakan Anthropic Claude, OpenAI GPT, Google Gemini, Groq, DeepSeek, Qwen, Mistral, Cohere, OpenRouter, Cerebras, Kimi, Together, HuggingFace, Anthropic Bedrock — 14 penyedia AI. Fallback berantai gratis (Groq → Qwen → Gemini → OpenRouter) menjaga biaya mendekati nol dengan latensi rendah.
Cortex AI Otak Manajemen
Orkestrator yang mengoordinasikan setiap agen AI. Briefing pagi CEO, antrian keputusan, penegak follow-up.
Sales & CRM Suite
10+ agen: kualifikasi lead, prediksi churn, next-best-action, drafting proposal, customer 360°, analisis win/loss.
HR & Performance
12+ agen: review 360°, roadmap karier, audit kesetaraan upah, peringatan dini burnout.
Project & Workflow
Perencanaan sprint, perkiraan kapasitas, deteksi ketergantungan tersembunyi, daily standup, fasilitasi retro.
Document & RAG
elpodocai + elpoknowledge: kontrak, faktur, CV — OCR + NER + kategorisasi + query RAG bahasa alami.
Help Desk & ITSM
Triase incident, risiko change, deteksi pola masalah berulang, service catalog personal.
Marketing & Social
elpopublish ke 30+ kanal, generasi konten AI, A/B test, lead magnet.
Finance & e-Belge
Cash flow, anomali KDV, perbaikan otomatis error GİB, e-faktur dengan suara, skor pemasok.
Voice & Calls
elpovoice + elpotts + elpolive + bulut sesli sağlayıcı: pusat panggilan otonom, IVR suara, TTS Turki, terjemahan real-time, transkripsi.
Global Hire Agent
EOR (küresel EOR sağlayıcılar) untuk 17 negara: kontrak + payroll + kepatuhan + perbandingan biaya.
Vibe Coding Agent
Bahasa alami → scaffold aplikasi (halaman + field + workflow) — menulis aplikasi dalam menit, bukan jam.
CV Parser + ATS
PDF/DOCX CV → struktur JSON + 0-100% match terhadap deskripsi pekerjaan + peringkat Top-N.
BPMN Engine
Mesin proses bawaan: deploy + start + user task + gateway expressions — tidak perlu server BPMN terpisah.
Data Governance
Federated query + auto-deteksi 8 pola PII (TCKN/IBAN/email/kartu) + auto-mask + lineage.
Digital Twin
Simulasi Monte Carlo (1000 iter, p50/p95/p99) — bottleneck + sensitivity + what-if.
MR Field Service
AR (WebRTC + model 3D) — pakar jarak jauh menggambar marker + panah + label di layar teknisi lapangan.
Semuanya di Bawah Satu Atap
Dari messaging ke video konferensi, penyimpanan file ke pusat panggilan AI — Cortex terhubung ke setiap layanan ELPO melalui ElpoServicesApi. Ditambah integrasi eksternal (Office Suite, Google, WhatsApp, GİB).
elpochat
Pesan, manajemen kanal, integrasi bot
elpomeet
Video konferensi, berbagi layar, perekaman pertemuan
elpodocs
Edit Word, Excel, PowerPoint online
elpoflow
Otomasi workflow, integrasi no-code
elposearch
Pencarian teks lengkap, toleran typo, cepat
elpobi
Business intelligence, dashboard, query SQL
elpobpm
Workflow BPMN, mesin proses
elpostorage
Penyimpanan file terdistribusi kompatibel S3
elpofiles
Berbagi file, sync, WebDAV
elpovoice
Ucapan → teks, transkripsi panggilan
elpotts
Teks → ucapan, bacaan Turki alami
elpolive
Infrastruktur AI suara real-time
elpopublish
Posting media sosial 30+ platform + konten AI
elpoinpaint
Penghapusan objek berbasis kuas pada gambar
elpobg
Penghapusan latar gambar
elporesearch
Riset internet dengan jawaban berkutipan
elpointel
Metasearch, 70+ mesin dalam satu query
elpoknowledge
Chatbot dokumen, Q&A via RAG
elpopdftools
50+ alat PDF: gabung, pisah, OCR, tandatangan
elpopdf
Konversi HTML / Office → PDF
elporemote
Remote desktop, dukungan layanan lapangan
elpowa
Koneksi protokol WhatsApp Web
elpolangflow
Desainer alur LLM no-code
elpografana
Monitoring + dashboard analitik agen
elpocms
Headless CMS, manajemen konten
elpoagent
1330 agen AI + 82 mesin eksekusi endpoint
Office Suite
Posta, Toplantı, Dosya, Bulut Depolama (Office Suite)
Google Calendar
OAuth 2.0, sync dua arah + ekspor iCal RFC 5545
WhatsApp Business
Meta Cloud API v21, webhook
Telegram
Bot API, pesan, webhook
e-Invoice / GİB
UBL 2.1, validasi VKN, integrasi langsung GİB
Bulut Sesli Çağrı
Panggilan keluar + TwiML + suara Türkçe Neural TTS + recording webhook
Küresel EOR Sağlayıcıları
Kontrak EOR + payroll global + 17 negara
BKM ÖHVPS v2.0
Konektor gateway Open Banking TCMB resmi (perlu pendaftaran YÖS + eIDAS QWAC)
RPA Konnektörleri
Orkestrasi RPA — trigger bot + callback (termasuk 5 platform terkemuka)
LinkedIn Jobs / Indeed / Kariyer.net
Posting lowongan + XML feed + pelacakan lamaran ATS
MCP Protocol
Model Context Protocol — panggilan JSON-RPC ke alat AI eksternal
A2A Protocol
Agent-to-Agent — .well-known/agent.json + interop dengan agen AI eksternal
Compared module by module
A buyer usually arrives with one need — "I am looking for a CRM" or "I am looking for a help desk". So each of the thirteen module areas is compared against its own competitors separately, including the rows where we come up short.
Comparison based on data as of 8 September 2026
CRM & Sales
Competitors: Salesforce · HubSpot · Pipedrive · Zoho CRM · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Opportunity and pipeline management | yes | yes |
| Quoting (CPQ) | often an add-on or paid module | included |
| Turkish e-invoicing | specific to Turkey, usually absent | built in (e-Belge family) |
| WhatsApp inbox | extra integration | included, multi-line |
| Pricing | per user per month, tiered | free for 1–2 users, indefinitely |
Where they are stronger: Salesforce has a wider ecosystem (AppExchange) and deeper reporting.
Project Management
Competitors: Jira · MS Project · monday.com · Asana · ClickUp · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Kanban / list / Gantt | yes (Gantt is an add-on in Jira) | all three included |
| Sprint, backlog, story points | strong in Jira | yes |
| Critical path, WBS, baseline | MS Project's territory | yes |
| Task templates | in most | yes |
| Recurring tasks | yes | yes |
| Projects and CRM in one product | needs a separate product | one product |
Where they are stronger: Jira's plugin ecosystem and MS Project's resource levelling go deeper. For large non-software construction planning MS Project is still strong.
Human Resources
Competitors: BambooHR · Personio · Workday · Bitrix24 HR · local payroll software
| Typical among competitors | Cortex | |
|---|---|---|
| Employee record, org chart | yes | yes |
| Leave and absence | yes | yes |
| Turkish payroll parameters | absent in non-Turkish products | built in — social security, banded income tax, stamp duty, cumulative base |
| Period-based parameters | — | yes (rates that change mid-year calculate correctly) |
| Leaver and handover flow | yes | yes |
Where they are stronger: The payroll engine and its parameters are defined; no payroll period has been run in production yet.
Help Desk
Competitors: Zendesk · Freshdesk · ServiceNow · Jira Service Management
| Typical among competitors | Cortex | |
|---|---|---|
| Tickets, SLA, queues | yes | yes |
| Knowledge base | yes | yes |
| Multi-channel (email, WhatsApp, web) | channels often charged separately | included |
| Support and CRM on the same customer card | separate product or integration | one product |
Where they are stronger: An agent sees the customer's open invoice and sales history on the same screen; with separate products that is an integration project.
Field Service Management
Competitors: IFS Cloud FSM · Microsoft Dynamics 365 Field Service · Salesforce Field Service · ServiceMax · Zoho FSM
| Typical among competitors | Cortex | |
|---|---|---|
| Work orders, appointments, routing | yes | yes |
| Mobile field app | yes | yes |
| Field staff see only their own work | needs configuration | built in as a rule |
| Service → invoice → CRM chain | integration | one product |
Where they are stronger: Visibility is a rule of the product rather than a setting, so a misconfiguration does not leak data.
Automation & Workflow
Competitors: Camunda · Bizagi · Signavio · Flowable · Power Automate
| Typical among competitors | Cortex | |
|---|---|---|
| Visual flow designer | yes | yes — drag-and-drop canvas, mini-map, zoom |
| State machine with transition rules | usually a separate product | yes — role, condition and auto-assignment per transition |
| Multi-step approval chain | yes | yes — including timeout and auto-approve on timeout |
| Rule-based automation (event to action) | yes | yes — task, status, assignee, due date and comment events |
| Process versioning and history | yes | yes |
| BPMN 2.0 XML import/export, timer and message events | Camunda's home ground | on the roadmap |
Where they are stronger: Camunda covers far more of BPMN 2.0 (timers, messages, sub-processes, DMN) than we do. Cortex's workflow runs on the product's own data, and that is also its strength: the flow sits on top of the task and the customer instead of shipping data to a separate engine.
Integrations & RPA
Competitors: UiPath · Power Automate · Zapier · n8n · Make
| Typical among competitors | Cortex | |
|---|---|---|
| Triggering robots and flows | from their own platform | all five are triggered from inside Cortex |
| Where the run result is stored | in their own console | in the Cortex record — you can see which job triggered it |
| Credentials and endpoints per connection | yes | yes |
| Import from Jira, MS Project and TFS | separate tooling | in the product |
| Building robots / screen recording | their core business | no — Cortex does not build robots, it runs them |
Where they are stronger: Cortex is not an RPA tool, it is an RPA orchestrator. You build the robot in UiPath; Cortex fires it at the right moment from inside the right job and writes the result back onto that job.
Documents & e-Signature
Competitors: DocuSign · Adobe Acrobat Sign · SharePoint · Bitrix24 e-Signature
| Typical among competitors | Cortex | |
|---|---|---|
| Multi-signer signature requests | yes | yes |
| Invitation channel (SMS / email) | usually email | SMS, email or wet signature |
| Audit trail and evidence report | yes | yes — including a verification screen |
| Document templates and auto-fill | yes | yes |
| Signature attached to the record | separate product, joined by integration | sits on the contract, quote or HR record |
| Signing in the field (mobile) | limited | yes |
Where they are stronger: DocuSign's international legal acceptance and certification coverage is broader. Cortex signing comes from the same house as the ELPO e-Signature family; for cross-border contracts the customer should still ask their own counsel.
ITSM & Asset Management
Competitors: ServiceNow · Jira Service Management · Freshservice · GLPI
| Typical among competitors | Cortex | |
|---|---|---|
| Incident, problem and change records | yes | yes |
| SLA and business-hours calendars | yes | yes |
| Asset inventory | yes | yes |
| Depot repair flow (device in and out) | often an add-on | in the product |
| ITSM and CRM on the same customer record | an integration job | one product |
Where they are stronger: ServiceNow's ITSM depth and process library are more mature at enterprise scale. Cortex wins where the same customer's contract, device and ticket need to live in one place.
Marketing & Social Media
Competitors: Hootsuite · Buffer · Sprout Social · Mailchimp · HubSpot Marketing
| Typical among competitors | Cortex | |
|---|---|---|
| Social scheduling and publishing | yes | yes — LinkedIn, Instagram, Facebook, X, TikTok, YouTube |
| Email marketing and template builder | yes | yes |
| A/B testing | higher tiers | in the product |
| Landing page builder | may be a separate product | in the product |
| SMS marketing | extra integration | in the product |
| Web visitor tracking and marketing ROI | higher tiers | in the product |
| Campaign and sales opportunity in one product | needs integration | one product |
Where they are stronger: On social listening, brand reputation and competitor analysis, Sprout Social and Hootsuite are deeper than we are. Cortex's advantage is that the chain from campaign to opportunity to invoice never breaks.
Reports & Analytics
Competitors: Power BI · Tableau · Looker Studio · Qlik Sense
| Typical among competitors | Cortex | |
|---|---|---|
| Report builder | yes | yes |
| Pivot tables and drill-down | yes | yes |
| Calculated fields | yes | yes |
| Cohort analysis | usually built by hand | a ready screen |
| Scheduled reports delivered by email | yes | yes |
| Data source | connects to anything | Cortex's own data — no setup or modelling needed |
Where they are stronger: Power BI and Tableau are general-purpose BI: they connect to any source and their visualisation range is wider. Cortex reporting is limited to its own data, but in exchange there is no warehouse to build, no model to write and no extra licence.
Communication & Contact Centre
Competitors: Slack · Microsoft Teams · Zoom · 3CX · Genesys Cloud
| Typical among competitors | Cortex | |
|---|---|---|
| Channels and direct messaging | yes | yes |
| Video meetings | yes | yes |
| Messages attached to a job or task | via add-ons | built in — the conversation sits on the record |
| Contact centre screen and canned responses | yes | yes |
| Softphone and PBX (SIP) integration | 3CX and Genesys own this ground | on the roadmap |
| AI call summaries and analysis | higher tiers | on the roadmap |
Where they are stronger: PBX integration and the softphone are written into the product but the field rollout is not finished; those rows say "on the roadmap" and will keep saying it until it is done. 3CX and Genesys have been doing this for years.
Data Governance & Compliance
Competitors: Collibra · Alation · Informatica · OneTrust
| Typical among competitors | Cortex | |
|---|---|---|
| Data catalogue | yes | yes |
| Data lineage | yes | yes |
| Data quality rules | yes | yes |
| Personal data (PII) detection | yes | yes — text and record scanning |
| Access reports and retention policy | yes | yes |
| Governance in the same product as the business data | a separate platform | one product |
Where they are stronger: Collibra and Alation specialise in enterprise data governance and manage dozens of sources at once. Cortex governs only its own data — but answering a data-protection question does not require standing up, feeding and licensing a second platform.
All of it in one product, one account, one invoice. Bought separately, CRM, projects, HR, help desk, field service, ITSM, marketing, reporting, communication and data governance mean ten subscriptions, ten integrations and ten support lines.
Semua nama produk pesaing milik pemiliknya masing-masing. Perbandingan berdasarkan fitur publik per Q2 2026.
Cortex questions we get asked
What does the AI agent do on its own, and what does it bring for approval?
There are three levels of authority. Within its own authority the agent handles routine work itself — opening a task for itself, gathering data, drafting. When the work crosses that boundary, such as assigning a task to someone else, it brings the decision to you. Anything leaving the company always requires approval: email, WhatsApp, social posts. Accountability therefore stays clear — a person draws the boundary and the agent works inside it.
What software category does Cortex belong to?
As a container it is a work management platform: CRM, projects, HR, ITSM and finance in one product on one data model. Its AI layer sits in a field the industry names in several ways. The umbrella term is agentic AI — Gartner published its first Hype Cycle under that heading in April 2026 and noted it is an ecosystem moving at different speeds rather than a single category. The layer that coordinates Cortex's agents is what the industry calls AI orchestration (agent orchestration); Salesforce and IBM call the same work digital labor or a digital worker platform. "AI COO" is a metaphor for the role, not a defined product category.
What is Cortex?
Cortex is a work management platform running on the ElpoCore platform that brings CRM, project management, HR, finance, ITSM and BPMN into a single interface. AI agents prepare the work and produce suggestions; the person makes the decision.
Does Cortex make decisions on its own?
No. Cortex's principle is "AI prepares, a person decides", and it is written into the interface. Agents gather the data, make contradictions visible and lay out options; approval and the decision always stay with the user. That is the point that matters to a corporate buyer: audit and accountability remain with a person.
How does Cortex get a team pulling the same way?
Through the direction-setting flow. Three questions go to the managers the CEO picks: what has to change in your unit this quarter, what should we stop doing, what does success look like. The responses are synthesised, with shared themes, contradicting views and subjects nobody raised listed separately. That is not a decision but the picture put in front of the CEO — the CEO decides, and once published the agents track everyone against it. Not answering is a valid answer.
Is customer data kept in the same database as other customers?
No. Each customer runs in its own PostgreSQL database — a physically separate database, not row-level separation. Backup, restore, deletion and audit requests can be carried out for a single customer.
Does changing the AI model require a redeployment?
No. Prompts, model selection and parameters live in the database, not in product code. Upgrading a model is a record update; no build and no deploy.
Is e-invoicing bought separately?
No, it is built in. e-Fatura, e-Arşiv, e-İrsaliye and e-Defter run inside the platform, and because ELPO is on GİB's official private integrator list no separate integrator contract is needed.
Can Cortex be used free of charge?
It is free indefinitely for 1-2 users with no credit card. As the team grows you move to the per-user tariff.
Can you see who changed which record?
Yes. Who accessed what and who saved what is recorded, and per record you can see who changed what and when.
Can we install Cortex on our own server?
Yes. Cortex runs in the cloud or on the organisation's own server. In both setups the database belongs to that account alone.
Is AI usage capped by a monthly credit allowance?
No. The account supplies its own AI provider key, and usage is not tied to a credit counter. The key belongs to the account holder and is not used on any other account.
Does the help desk need a separate licence?
No. The help desk is part of Cortex; it is not a separate product or a separate licence. Tickets, working-hours-based response targets, queues, technical service and the field team all sit in the same product.
Is the interface in Turkish?
Yes. The interface, document templates and AI output are in Turkish. Content arriving in another language is shown translated, with the original text kept alongside it.
Pekerjakan Cortex AI
Hire Your AI COO Today
Cortex AI mengambil keputusan operasi Anda secara otomatis, menyarankan tindakan, Anda menyetujui. CRM + ITSM + manajemen proyek + media sosial + EOR + BPMN — satu platform untuk semua.
Gratis selamanya untuk 1–2 pengguna · Tanpa kartu kredit · Mulai dengan 90+ agen AI + 14 penyedia · Sesuai KVKK + GDPR · Data Anda tetap di Turki