Cortex ni jukwaa la usimamizi wa kazi linaloendeshwa na mawakala wa AI.
Hufanya kazi za kawaida yenyewe, na kinachohitaji uamuzi hukiletea wewe ukiidhinishe.
Ufuatiliaji wa miradi na kazi, mahusiano na wateja, rasilimali watu, dawati la msaada na huduma ya uwanjani huendeshwa katika bidhaa moja kwenye hifadhidata ileile. Hakuna muunganisho unaoandikwa kati yao.
Who makes the call?
Cortex's AI follows the same rule in every task.
- It does it itself
The person's own work
Updating a task, setting a reminder, drawing up a summary
- Goes to the manager for approval
Work beyond their authority
Assigning work to someone else, changing another team's record
- Always asks for approval
Anything leaving the company
E-mail, WhatsApp, a social media post
Who makes the call?
Cortex's AI follows the same rule in every task.
| Situation | Example | What happens |
|---|---|---|
| The person's own work | Updating a task, setting a reminder, drawing up a summary | It does it itself |
| Work beyond their authority | Assigning work to someone else, changing another team's record | Goes to the manager for approval |
| Anything leaving the company | E-mail, WhatsApp, a social media post | Always asks for approval |
The org chart shows the real reporting line.
Some units report to two places at once. Internal audit reports functionally to the audit committee and administratively to the general manager. Cortex shows that second line separately, as a dashed line.
- Functional and administrative lines are kept apart; the IIA 1110 structure used for internal audit independence can be set up.
- If a unit is not attached anywhere, Cortex finds it and warns you.
- Someone whose name is not on a record cannot see that record. Every change is logged with who made it.
Cortex and Jira side by side.
Jira is a work-tracking product and presents itself as one. The difference is not quality but scope: in Cortex all of this work sits in one product and one data model.
| Capability | Cortex | Jira | Source for Jira |
|---|---|---|---|
| Kanban, Scrum board, sprints | Yes Kanban and Sprint tabs on the project page | Yes Core of the product, including the free plan | Atlassian, Jira pricing |
| Multi-team planning and roadmap | Yes Programmes under a portfolio, plan reference, critical path, capacity | Premium or Enterprise plan Atlassian now calls this "cross-team planning"; formerly Advanced Roadmaps | Atlassian, Jira pricing |
| Help desk | Same product, same licence Tickets, response targets, queues | Separate product Jira Service Management, licensed per agent | Atlassian, JSM pricing |
| Customer relationships | Yes Opportunity, quote, order and invoice in one chain | Not in the product definition Those who need it install an app | Atlassian, what is Jira |
| Human resources | Yes Employee record, leave, org chart | Not in the product definition | Atlassian, what is Jira |
| Field service | Yes Equipment, location, service form | Not in the product definition | Atlassian, what is Jira |
| Data model | Every module of the account in one database Project, customer, personnel, support and service records are linked | Project and service management are separate products They work side by side with separate licences | Atlassian, JSM pricing |
| AI | Yes, no credit counter The account uses its own provider key | Capped by credits 25, 70 or 150 Rovo credits per user per month | Atlassian, Jira pricing |
The Jira details come from Atlassian's own pages; re-checked on 27 September 2026.
Everyone pulling the same way is a process, not a wish
The most expensive problem in a company is a goal nobody argues with and nobody reads the same way. Cortex turns that from a meeting held once and forgotten into a process.
- 1
Collect the team's input
General manager, unit heads, project managers — whoever you pick gets three questions: What has to change in your unit this quarter? What should we stop doing? What does success look like? Not answering is a valid answer; nobody is pushed.
- 2
Let AI lay out the picture
The responses are brought together: shared themes, views that contradict each other, and subjects nobody raised are listed separately. This is not a decision — it is the picture put in front of the CEO.
- 3
You make the call
Read the raw responses one by one, edit the synthesised text, or simply write your own direction. Once the decision is published, the AI agents track everyone against it.
AI prepares, a person decides. Cortex does not write your strategy for you. It gathers the input, makes the contradictions visible, and leaves the decision to you.
When the direction is already clear, you can skip the input round and write it straight away. Which priority a piece of work belongs to is chosen by people today; the AI that links new work to priorities on its own is still in development.
Try Cortex live
Cortex AI
"Afisa Mkuu wa Utendaji wa AI wa Kampuni Yako"
Rutin işi kendisi yapar, karar gerektireni onayınıza sunar.
55 dilde çalışır — sağ üstteki dil menüsünden deneyebilirsiniz.
Kila mtiririko wa kazi, jukwaa moja
Kutoka CRM hadi HR, usimamizi wa miradi hadi mawasiliano — Cortex ina zaidi ya moduli 80. Cortex AI inaziunganisha kwa akili.
CRM & Mauzo
Moduli katika kategoria hii:
Usimamizi wa Miradi
Moduli katika kategoria hii:
Rasilimali Watu
Moduli katika kategoria hii:
Mawasiliano
Moduli katika kategoria hii:
Kalenda & Mipango
Moduli katika kategoria hii:
The full module map
The groups in the product's own menu and how many modules each holds. The five blocks above show the most used ones with screenshots; this table gives all of them.
The orchestration layer that coordinates the other agents. It switches between 14 LLM providers, calls tools and runs the approval flow; routine work it handles itself, decisions it queues for you.
Gantt, critical path (CPM), PERT and earned value (EVM) together. Project-to-project and task-to-task dependencies are defined, so when one task slips the critical path shows which tasks and which projects are affected and highlights the bottleneck. Baseline comparison, capacity levelling and MS Project import included.
Managing a set of projects rather than one. Cost-value portfolio view, Monte Carlo risk simulation and optimisation suggestions of the kind "delay project C and project A speeds up".
Team pace and health: cycle tracking, velocity insights, Planning Poker estimation and team chemistry analysis.
Messaging, voice and video calls and a SIP softphone in one interface. WhatsApp Business, Telegram and SMS land in the same inbox; meeting recordings and transcripts are produced automatically.
The sales line from lead to contract: pipeline, quotes, CPQ, invoices, contracts, sales funnel and forecast. In the customer 360 view the support ticket and the project sit on the same card.
Campaign design, audience and channel execution; conversion is measured on the same data as the CRM leads.
Building screens without code: drag-and-drop page designer, form and flow designer, data source binding, dashboard builder and whiteboard.
WhatsApp, Telegram, Instagram, Facebook, email and SMS collect in one inbox, and an incoming message can open a support ticket by itself.
Invoicing, collection and cash flow. e-Fatura and e-Arşiv reach the Turkish revenue administration from inside the platform, with no separate integrator contract.
Employee records, leave and absence, recruitment (ATS) and training (LMS). Turkish payroll parameters — social security, banded income tax, stamp duty, cumulative base — are defined. Performance 360, competency matrix and workforce planning included.
Support tickets, ITSM processes and the contact centre together. A ticket is routed to the field, repaired in the workshop and closed with a signed handover — all on the same customer card.
Electronic signing of approvals and handover documents; RSA-signed approval records and the eSignature infrastructure.
Ready configuration for more than twenty industries — sector-specific fields, processes and report sets.
Collaborative document editing inside the platform (OnlyOffice), version history, and files attached to the related project or customer record.
Ready-made reports plus your own dashboards; data compared by project, team and customer.
Condition-action rules and n8n-based flows. Over two hundred ready templates, version history and step-by-step debugging.
Two-way connections to Google Calendar, Microsoft 365, WhatsApp Business, Telegram, SMS and Turkish e-invoicing.
Helper tools that do not belong to the groups above, plus extra screens used across the platform.
330 modules · 19 grup
Msaada & Huduma za Uwanjani
Moduli 4, kadi moja ya mteja. Tikti → Dispatch ya uwanjani → Ukarabati wa karakana → Utoaji uliosainiwa — yote katika timeline moja.
Help Desk
Help Desk Simu, barua pepe, fomu ya wavuti, WhatsApp, Telegram, mitandao ya kijamii — tikti kutoka njia 7. Mgao wa kiotomatiki, ufuatiliaji wa SLA, mapendekezo ya majibu ya AI.
- Tikti ya njia nyingi (njia 7)
- Sheria za SLA + escalation
- Msingi wa maarifa + pendekezo la AI
- Kuridhika kwa mteja (CSAT/NPS)
- WhatsApp Business API imeunganishwa
Huduma ya Uwanjani
Field Service Fomu ya huduma, usimamizi wa muhuri, fomu ya ukaguzi — mfano wa uwanjani ulivyo. Programu ya simu ya fundi, ufuatiliaji wa eneo, historia ya vifaa.
- Fomu ya huduma (simu + ofisi)
- Ufuatiliaji wa muhuri wa kituo
- Fomu ya ukaguzi
- Eneo + njia ya GPS
- Historia ya nambari ya serial ya vifaa
Ukarabati wa Karakana
Depot Repair Mapokezi ya kifaa, uchunguzi wa hitilafu, nukuu, ukarabati, udhibiti wa ubora, utoaji. Ufuatiliaji wa hali kupitia tovuti ya mteja. Hazina ya sehemu imejumuishwa.
- Mapokezi ya kifaa
- Uchunguzi + nukuu
- Mchakato wa ukarabati + QC
- Usimamizi wa sehemu/hazina
- Ufuatiliaji wa tovuti ya mteja
Msaada wa IT
ITSM Muundo rahisi kwa msaada wa IT wa ndani. Incident, change, asset (CMDB), service catalog — kuambatana na ITIL.
- Usimamizi wa incident
- Change request + idhini
- Asset / CMDB
- Service catalog
- Self-service portal
Familia za moduli za ziada
Huduma kwa wateja, fedha, masoko, hati na uchanganuzi — yote katika Cortex.
Maamuzi ya kujitegemea uwanjani
Cortex AI haikupi ripoti tu — inafanya kazi ya kila siku yenyewe, na kinachohitaji uamuzi hukiletea wewe. Hizi hapa hali 6 halisi.
Brifing ya Jumatatu
Mkurugenzi wa uendeshaji wa AI hufupisha kile kilichotokea wiki iliyopita na kile ambacho ni hatari wiki hii.
- Wiki hii mikataba 12 inafungwa — jumla 4.2M ₺
- Wateja 3 muhimu kwa renewal (siku 60 zilizobaki)
- Mradi wa Mehmet umechelewa siku 5 — sababu: muda wa kujibu wa mteja
- Mgao wa mauzo: 78% (wiki iliyopita 71%)
Upimaji wa Kujitegemea wa Lead
Lead mpya inapokuja AI inachanganua data ya zamani, inatoa alama ya joto, inapendekeza mmiliki.
- Lead: Ayşe Yılmaz / Konya / Mtandao wa migahawa
- Alama: 87/100 (juu) — sekta + bajeti + haja ya haraka
- Mmiliki uliopendekezwa: Hasan (alifunga mikataba 3 inayofanana)
- Hatua ya kwanza iliyopendekezwa: Jumanne 14:00 demo + ofa iliyobinafsishwa
Onyo la Mapema la Cash Flow
AI inachanganua data ya fedha, inakadiria cash flow ya siku 30/60/90, inaripoti hitilafu.
- Utabiri wa siku 30: +850K ₺ chanya
- Utabiri wa siku 60: -120K ₺ hasi (wateja 3 wakubwa wanaweza kuchelewa malipo)
- Hitilafu: ABC Ltd amechelewa kulipa ankara 4 za mwisho — angalia kikomo cha mkopo
- Pendekezo: kupunguza muda wa malipo kutoka 60→45 kwa ofa 3 hai kunatoa +320K ₺
Simu ya Sauti ya Kujitegemea (bulut sesli arama)
Kiunganishi cha Bulut Sesli Çağrı (beta) — kinapiga simu kwa leads kiotomatiki, huzungumza Kituruki, hufahamu nia, huweka miadi.
- Simu: +90 532 *** ** 47 — Mada: mwaliko wa demo wa Cortex
- Mteja: 'Jumanne inafaa' → AI inaweka slot, kutuma mwaliko wa kalenda
- Alama ya nia: 72% wanapendezwa · Heat: juu
- Kurekodi + nakala + uchanganuzi wa hisia → kwenye kadi ya CRM kiotomatiki
Ukaguzi wa Kufuata kwa EOR
AI inalinganisha küresel EOR sağlayıcılar kwa nchi ya mwajiriwa mpya, inakadiria mzigo wa kodi, inaonya kuhusu hati zilizokosekana.
- Mfanyakazi: Sarah K. / Ujerumani / Senior Developer
- Brutto: 75,000 EUR/mwaka → Makadirio ya gharama ya mwajiri: 105,000 EUR (kodi 30% + kijamii 20% + EOR 8%)
- Mtoa aliyependekezwa: EOR Sağlayıcı B (onboarding ya haraka zaidi nchini Ujerumani)
- Inakosekana: Sozialversicherungsausweis + Steuer-ID — kuomba kiotomatiki kupitia tovuti ya EOR
Wafanyakazi kutoka nchi 17.
Bonyeza moja.
3 küresel EOR sağlayıcı — tunaunganisha na majitu 3 ya EOR kutoka kiolesura kimoja. AI inachagua mtoa bora, inakadiria mzigo wa kodi, inaomba hati zilizokosekana kwa otomatiki.
BKM ÖHVPS v2.0
Kiunganishi tayari
Cortex inakuja na kiunganishi cha Open Banking kinachoambatana na spec rasmi ÖHVPS v2.0 iliyochapishwa na TCMB na BKM. Benki zote za Kituruki zinafikiwa kupitia single BKM GEÇİT gateway — orodha ya benki inachukuliwa kwenye runtime.
Uanzishaji wa uzalishaji: upande wa mteja/opereta unahitaji usajili wa awali wa YÖS + cheti cha eIDAS QWAC + mkataba wa BKM. ELPO inashauri katika mchakato huu.
Ndani ya Cortex — hakuna haja ya bidhaa tofauti Built-In, No Separate Product Required
Injini ya Mtiririko wa Kazi ya BPMN
Hakuna seva tofauti — injini imejengwa ndani ya Cortex. Deploy ya mchakato + toleo + user task + gateway expressions + audit history.
- Ufafanuzi wa mchakato (deploy + toleo) — kuingiza XML
- Process instance + user task + gateway
- Exclusive / parallel / conditional flow
- Service task — webhook + simu ya API
- Audit history (entered/exited/failed)
- Approval workflow + tarehe ya mwisho + escalation
Data Governance + PII
Inafanya kuchanganua PostgreSQL yako kiotomatiki, inapata PII (TCKN/IBAN/email/kadi), inafichana — tayari kwa KVKK + GDPR. Federated query kwa SELECT cross-table.
Mfano wa Digital Twin
Inafanya kuiga michakato yako mara 1000, inazalisha mgawanyo wa p50/p90/p95/p99, inapata bottleneck. Hali za what-if kwa msaada wa maamuzi.
- Mfano wa Monte Carlo (marudio 1000)
- Mgawanyo wa p50 / p90 / p95 / p99
- Ugunduzi wa bottleneck + uchanganuzi wa sensitivity
- Ulinganisho wa hali za what-if
- Uboreshaji wa throughput + gharama za mchakato
Huduma ya Uwanjani ya MR (AR)
Wataalam wa mbali huchora moja kwa moja kwenye skrini ya fundi wa uwanjani — marker, mshale, lebo. Mfano wa kifaa wa 3D + kurekodi kipindi + kiungo cha kazi.
- Kiungo cha WebRTC mtaalam wa mbali ↔ fundi wa uwanjani
- Mwoneshaji wa modeli wa kifaa wa 3D (.glb / .gltf)
- Annotation ya AR (marker + mshale + lebo) inaonekana kwenye skrini ya uwanjani
- Kurekodi kipindi + timeline + kiungo cha WO
- Eneo + ushahidi wa picha + fomu ya ukaguzi
Simu za Sauti za AI
Simu za kujitegemea (Bulut Sesli Çağrı beta) — huzungumza Kituruki, hufahamu nia, huweka miadi. Imeunganishwa moja kwa moja na cadence ya AI SDR.
- Simu za nje za kujitegemea (Bulut Telefon REST API)
- TTS ya Kituruki (Türkçe Neural TTS) + utambuzi wa hotuba
- Uainishaji wa nia: anavutiwa / hapana / mkutano / bei
- Miadi ya kiotomatiki + alama ya joto ya lead ya CRM
- Kurekodi + transcription + uchanganuzi wa hisia
- Cadence ya AI SDR yenye hatua ya sauti (email + sauti vimechanganywa)
Majukwaa 5 ya RPA, Console Moja
Anzisha majukwaa 5 ya RPA kutoka kiolesura kimoja. Webhook callback + execution tracking + kuanzisha kutoka BPMN.
- Kurumsal RPA Orkestratör: Bearer token + tenant + start jobs OData
- Workflow Otomasyon Bulutu: Webhook + API key trigger
- Açık Kaynak İş Akışı: API-KEY + workflow run
- Düşük-Kod Süreç Aracı: Instant flow webhook
- Webhook Otomasyon Aracı: Webhook trigger
Uchapishaji wa Tangazo la Kazi
Chapisha kwenye tovuti 5 za kazi kwa bonyezo moja — parser ya CV ya AI huunda maombi kiotomatiki + alama 0-100% ya kufanana na tangazo.
- LinkedIn JobsKimataifa
- IndeedKimataifa
- Kariyer.netTR
- Yenibiris.comTR
- GlassdoorKimataifa
Mawakala 90+ wa AI · Watoa 14 90+ Live AI Agents · 14 LLM Providers
Cortex AI hutumia Anthropic Claude, OpenAI GPT, Google Gemini, Groq, DeepSeek, Qwen, Mistral, Cohere, OpenRouter, Cerebras, Kimi, Together, HuggingFace, Anthropic Bedrock — watoa AI 14. Fallback ya mlolongo bila malipo (Groq → Qwen → Gemini → OpenRouter) huweka gharama karibu sifuri kwa kuchelewa kidogo.
Cortex AI Ubongo wa Usimamizi
Orchestrator anayeratibu kila wakala wa AI. Brifing ya asubuhi ya CEO, foleni ya maamuzi, mtekelezaji wa follow-up.
Sales & CRM Suite
Mawakala 10+: kustahili lead, utabiri wa churn, next-best-action, kuandika pendekezo, customer 360°, uchanganuzi wa win/loss.
HR & Performance
Mawakala 12+: tathmini ya 360°, ramani ya kazi, ukaguzi wa usawa wa malipo, onyo la mapema la burnout.
Project & Workflow
Mipango ya sprint, utabiri wa uwezo, ugunduzi wa utegemezi uliofichwa, daily standup, kuwezesha retro.
Document & RAG
elpodocai + elpoknowledge: mikataba, ankara, CV — OCR + NER + uainishaji + maswali ya RAG ya lugha ya asili.
Help Desk & ITSM
Triage ya incident, hatari ya change, ugunduzi wa muundo wa tatizo linaorudiwa, service catalog ya kibinafsi.
Marketing & Social
elpopublish kwenye njia 30+, uzalishaji wa maudhui ya AI, A/B test, lead magnet.
Finance & e-Belge
Cash flow, hitilafu ya VAT, kurekebisha kiotomatiki kosa la GİB, e-ankara kwa sauti, alama za muuzaji.
Voice & Calls
elpovoice + elpotts + elpolive + bulut sesli sağlayıcı: kituo cha simu cha kujitegemea, IVR ya sauti, TTS ya Kituruki, tafsiri ya wakati halisi, transcription.
Global Hire Agent
EOR (küresel EOR sağlayıcılar) kwa nchi 17: mkataba + payroll + kufuata + ulinganisho wa gharama.
Vibe Coding Agent
Lugha ya asili → muundo wa programu (ukurasa + uga + workflow) — huandika programu kwa dakika, sio masaa.
CV Parser + ATS
PDF/DOCX CV → muundo wa JSON + kufanana 0-100% na maelezo ya kazi + ranking Top-N.
BPMN Engine
Injini ya mchakato iliyojengwa ndani: deploy + start + user task + gateway expressions — hakuna seva tofauti ya BPMN inayohitajika.
Data Governance
Federated query + ugunduzi wa kiotomatiki wa muundo 8 wa PII (TCKN/IBAN/email/kadi) + auto-mask + lineage.
Digital Twin
Mfano wa Monte Carlo (1000 iter, p50/p95/p99) — bottleneck + sensitivity + what-if.
MR Field Service
AR (WebRTC + 3D model) — mtaalam wa mbali huchora marker + mshale + lebo kwenye skrini ya fundi wa uwanjani.
Yote chini ya paa moja
Kutoka kutuma ujumbe hadi mkutano wa video, kutoka kuhifadhi faili hadi kituo cha simu cha AI — Cortex inaunganishwa na kila huduma ya ELPO kupitia ElpoServicesApi. Pamoja na ujumuishaji wa nje (Office Suite, Google, WhatsApp, GİB).
elpochat
Ujumbe, usimamizi wa njia, ujumuishaji wa bot
elpomeet
Mkutano wa video, kushiriki skrini, kurekodi mkutano
elpodocs
Uhariri wa mtandaoni wa Word, Excel, PowerPoint
elpoflow
Otomatiki ya workflow, ujumuishaji wa no-code
elposearch
Utafutaji wa maandishi kamili, kuvumilia typo, haraka
elpobi
Business intelligence, dashboard, swali la SQL
elpobpm
Workflow ya BPMN, injini ya mchakato
elpostorage
Uhifadhi wa faili uliogawanywa unaoambatana na S3
elpofiles
Kushiriki faili, sync, WebDAV
elpovoice
Hotuba → maandishi, nakala ya simu
elpotts
Maandishi → hotuba, kusoma Kituruki kwa asili
elpolive
Miundombinu ya AI ya sauti ya wakati halisi
elpopublish
Kuchapisha mitandao ya kijamii ya majukwaa 30+ + maudhui ya AI
elpoinpaint
Kuondoa vitu vinavyotokana na brashi kwenye picha
elpobg
Kuondoa mandharinyuma ya picha
elporesearch
Utafiti wa intaneti na majibu yenye marejeo
elpointel
Metasearch, injini 70+ katika swali moja
elpoknowledge
Chatbot ya hati, Q&A kupitia RAG
elpopdftools
Zana 50+ za PDF: kuunganisha, kugawanya, OCR, kusaini
elpopdf
Ubadilishaji wa HTML / Office → PDF
elporemote
Remote desktop, msaada wa huduma ya uwanjani
elpowa
Muunganisho wa itifaki wa WhatsApp Web
elpolangflow
Mbunifu wa mtiririko wa LLM wa no-code
elpografana
Monitoring + dashboard ya uchanganuzi wa wakala
elpocms
Headless CMS, usimamizi wa maudhui
elpoagent
Mawakala 1330 wa AI + injini 82 ya utekelezaji wa endpoint
Office Suite
Posta, Toplantı, Dosya, Bulut Depolama (Office Suite)
Google Calendar
OAuth 2.0, sync ya pande mbili + kuhamisha iCal RFC 5545
WhatsApp Business
Meta Cloud API v21, webhook
Telegram
Bot API, ujumbe, webhook
e-Invoice / GİB
UBL 2.1, uthibitisho wa VKN, ujumuishaji wa moja kwa moja wa GİB
Bulut Sesli Çağrı
Simu ya nje + TwiML + sauti ya Türkçe Neural TTS + recording webhook
Küresel EOR Sağlayıcıları
Mikataba ya EOR + payroll ya kimataifa + nchi 17
BKM ÖHVPS v2.0
Kiunganishi cha gateway rasmi cha TCMB Open Banking (usajili wa YÖS + eIDAS QWAC unahitajika)
RPA Konnektörleri
Orkestrasi ya RPA — trigger bot + callback (platforma 5 zimejumuishwa)
LinkedIn Jobs / Indeed / Kariyer.net
Kuchapisha kazi + XML feed + kufuatilia maombi ya ATS
MCP Protocol
Model Context Protocol — simu za JSON-RPC kwa zana za AI za nje
A2A Protocol
Agent-to-Agent — .well-known/agent.json + interop na mawakala wa AI wa nje
Compared module by module
A buyer usually arrives with one need — "I am looking for a CRM" or "I am looking for a help desk". So each of the thirteen module areas is compared against its own competitors separately, including the rows where we come up short.
Comparison based on data as of 8 September 2026
CRM & Sales
Competitors: Salesforce · HubSpot · Pipedrive · Zoho CRM · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Opportunity and pipeline management | yes | yes |
| Quoting (CPQ) | often an add-on or paid module | included |
| Turkish e-invoicing | specific to Turkey, usually absent | built in (e-Belge family) |
| WhatsApp inbox | extra integration | included, multi-line |
| Pricing | per user per month, tiered | free for 1–2 users, indefinitely |
Where they are stronger: Salesforce has a wider ecosystem (AppExchange) and deeper reporting.
Project Management
Competitors: Jira · MS Project · monday.com · Asana · ClickUp · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Kanban / list / Gantt | yes (Gantt is an add-on in Jira) | all three included |
| Sprint, backlog, story points | strong in Jira | yes |
| Critical path, WBS, baseline | MS Project's territory | yes |
| Task templates | in most | yes |
| Recurring tasks | yes | yes |
| Projects and CRM in one product | needs a separate product | one product |
Where they are stronger: Jira's plugin ecosystem and MS Project's resource levelling go deeper. For large non-software construction planning MS Project is still strong.
Human Resources
Competitors: BambooHR · Personio · Workday · Bitrix24 HR · local payroll software
| Typical among competitors | Cortex | |
|---|---|---|
| Employee record, org chart | yes | yes |
| Leave and absence | yes | yes |
| Turkish payroll parameters | absent in non-Turkish products | built in — social security, banded income tax, stamp duty, cumulative base |
| Period-based parameters | — | yes (rates that change mid-year calculate correctly) |
| Leaver and handover flow | yes | yes |
Where they are stronger: The payroll engine and its parameters are defined; no payroll period has been run in production yet.
Help Desk
Competitors: Zendesk · Freshdesk · ServiceNow · Jira Service Management
| Typical among competitors | Cortex | |
|---|---|---|
| Tickets, SLA, queues | yes | yes |
| Knowledge base | yes | yes |
| Multi-channel (email, WhatsApp, web) | channels often charged separately | included |
| Support and CRM on the same customer card | separate product or integration | one product |
Where they are stronger: An agent sees the customer's open invoice and sales history on the same screen; with separate products that is an integration project.
Field Service Management
Competitors: IFS Cloud FSM · Microsoft Dynamics 365 Field Service · Salesforce Field Service · ServiceMax · Zoho FSM
| Typical among competitors | Cortex | |
|---|---|---|
| Work orders, appointments, routing | yes | yes |
| Mobile field app | yes | yes |
| Field staff see only their own work | needs configuration | built in as a rule |
| Service → invoice → CRM chain | integration | one product |
Where they are stronger: Visibility is a rule of the product rather than a setting, so a misconfiguration does not leak data.
Automation & Workflow
Competitors: Camunda · Bizagi · Signavio · Flowable · Power Automate
| Typical among competitors | Cortex | |
|---|---|---|
| Visual flow designer | yes | yes — drag-and-drop canvas, mini-map, zoom |
| State machine with transition rules | usually a separate product | yes — role, condition and auto-assignment per transition |
| Multi-step approval chain | yes | yes — including timeout and auto-approve on timeout |
| Rule-based automation (event to action) | yes | yes — task, status, assignee, due date and comment events |
| Process versioning and history | yes | yes |
| BPMN 2.0 XML import/export, timer and message events | Camunda's home ground | on the roadmap |
Where they are stronger: Camunda covers far more of BPMN 2.0 (timers, messages, sub-processes, DMN) than we do. Cortex's workflow runs on the product's own data, and that is also its strength: the flow sits on top of the task and the customer instead of shipping data to a separate engine.
Integrations & RPA
Competitors: UiPath · Power Automate · Zapier · n8n · Make
| Typical among competitors | Cortex | |
|---|---|---|
| Triggering robots and flows | from their own platform | all five are triggered from inside Cortex |
| Where the run result is stored | in their own console | in the Cortex record — you can see which job triggered it |
| Credentials and endpoints per connection | yes | yes |
| Import from Jira, MS Project and TFS | separate tooling | in the product |
| Building robots / screen recording | their core business | no — Cortex does not build robots, it runs them |
Where they are stronger: Cortex is not an RPA tool, it is an RPA orchestrator. You build the robot in UiPath; Cortex fires it at the right moment from inside the right job and writes the result back onto that job.
Documents & e-Signature
Competitors: DocuSign · Adobe Acrobat Sign · SharePoint · Bitrix24 e-Signature
| Typical among competitors | Cortex | |
|---|---|---|
| Multi-signer signature requests | yes | yes |
| Invitation channel (SMS / email) | usually email | SMS, email or wet signature |
| Audit trail and evidence report | yes | yes — including a verification screen |
| Document templates and auto-fill | yes | yes |
| Signature attached to the record | separate product, joined by integration | sits on the contract, quote or HR record |
| Signing in the field (mobile) | limited | yes |
Where they are stronger: DocuSign's international legal acceptance and certification coverage is broader. Cortex signing comes from the same house as the ELPO e-Signature family; for cross-border contracts the customer should still ask their own counsel.
ITSM & Asset Management
Competitors: ServiceNow · Jira Service Management · Freshservice · GLPI
| Typical among competitors | Cortex | |
|---|---|---|
| Incident, problem and change records | yes | yes |
| SLA and business-hours calendars | yes | yes |
| Asset inventory | yes | yes |
| Depot repair flow (device in and out) | often an add-on | in the product |
| ITSM and CRM on the same customer record | an integration job | one product |
Where they are stronger: ServiceNow's ITSM depth and process library are more mature at enterprise scale. Cortex wins where the same customer's contract, device and ticket need to live in one place.
Marketing & Social Media
Competitors: Hootsuite · Buffer · Sprout Social · Mailchimp · HubSpot Marketing
| Typical among competitors | Cortex | |
|---|---|---|
| Social scheduling and publishing | yes | yes — LinkedIn, Instagram, Facebook, X, TikTok, YouTube |
| Email marketing and template builder | yes | yes |
| A/B testing | higher tiers | in the product |
| Landing page builder | may be a separate product | in the product |
| SMS marketing | extra integration | in the product |
| Web visitor tracking and marketing ROI | higher tiers | in the product |
| Campaign and sales opportunity in one product | needs integration | one product |
Where they are stronger: On social listening, brand reputation and competitor analysis, Sprout Social and Hootsuite are deeper than we are. Cortex's advantage is that the chain from campaign to opportunity to invoice never breaks.
Reports & Analytics
Competitors: Power BI · Tableau · Looker Studio · Qlik Sense
| Typical among competitors | Cortex | |
|---|---|---|
| Report builder | yes | yes |
| Pivot tables and drill-down | yes | yes |
| Calculated fields | yes | yes |
| Cohort analysis | usually built by hand | a ready screen |
| Scheduled reports delivered by email | yes | yes |
| Data source | connects to anything | Cortex's own data — no setup or modelling needed |
Where they are stronger: Power BI and Tableau are general-purpose BI: they connect to any source and their visualisation range is wider. Cortex reporting is limited to its own data, but in exchange there is no warehouse to build, no model to write and no extra licence.
Communication & Contact Centre
Competitors: Slack · Microsoft Teams · Zoom · 3CX · Genesys Cloud
| Typical among competitors | Cortex | |
|---|---|---|
| Channels and direct messaging | yes | yes |
| Video meetings | yes | yes |
| Messages attached to a job or task | via add-ons | built in — the conversation sits on the record |
| Contact centre screen and canned responses | yes | yes |
| Softphone and PBX (SIP) integration | 3CX and Genesys own this ground | on the roadmap |
| AI call summaries and analysis | higher tiers | on the roadmap |
Where they are stronger: PBX integration and the softphone are written into the product but the field rollout is not finished; those rows say "on the roadmap" and will keep saying it until it is done. 3CX and Genesys have been doing this for years.
Data Governance & Compliance
Competitors: Collibra · Alation · Informatica · OneTrust
| Typical among competitors | Cortex | |
|---|---|---|
| Data catalogue | yes | yes |
| Data lineage | yes | yes |
| Data quality rules | yes | yes |
| Personal data (PII) detection | yes | yes — text and record scanning |
| Access reports and retention policy | yes | yes |
| Governance in the same product as the business data | a separate platform | one product |
Where they are stronger: Collibra and Alation specialise in enterprise data governance and manage dozens of sources at once. Cortex governs only its own data — but answering a data-protection question does not require standing up, feeding and licensing a second platform.
All of it in one product, one account, one invoice. Bought separately, CRM, projects, HR, help desk, field service, ITSM, marketing, reporting, communication and data governance mean ten subscriptions, ten integrations and ten support lines.
Majina yote ya bidhaa za washindani ni ya wamiliki husika. Ulinganisho unategemea sifa za umma kufikia Q2 2026.
Cortex questions we get asked
What does the AI agent do on its own, and what does it bring for approval?
There are three levels of authority. Within its own authority the agent handles routine work itself — opening a task for itself, gathering data, drafting. When the work crosses that boundary, such as assigning a task to someone else, it brings the decision to you. Anything leaving the company always requires approval: email, WhatsApp, social posts. Accountability therefore stays clear — a person draws the boundary and the agent works inside it.
What software category does Cortex belong to?
As a container it is a work management platform: CRM, projects, HR, ITSM and finance in one product on one data model. Its AI layer sits in a field the industry names in several ways. The umbrella term is agentic AI — Gartner published its first Hype Cycle under that heading in April 2026 and noted it is an ecosystem moving at different speeds rather than a single category. The layer that coordinates Cortex's agents is what the industry calls AI orchestration (agent orchestration); Salesforce and IBM call the same work digital labor or a digital worker platform. "AI COO" is a metaphor for the role, not a defined product category.
What is Cortex?
Cortex is a work management platform running on the ElpoCore platform that brings CRM, project management, HR, finance, ITSM and BPMN into a single interface. AI agents prepare the work and produce suggestions; the person makes the decision.
Does Cortex make decisions on its own?
No. Cortex's principle is "AI prepares, a person decides", and it is written into the interface. Agents gather the data, make contradictions visible and lay out options; approval and the decision always stay with the user. That is the point that matters to a corporate buyer: audit and accountability remain with a person.
How does Cortex get a team pulling the same way?
Through the direction-setting flow. Three questions go to the managers the CEO picks: what has to change in your unit this quarter, what should we stop doing, what does success look like. The responses are synthesised, with shared themes, contradicting views and subjects nobody raised listed separately. That is not a decision but the picture put in front of the CEO — the CEO decides, and once published the agents track everyone against it. Not answering is a valid answer.
Is customer data kept in the same database as other customers?
No. Each customer runs in its own PostgreSQL database — a physically separate database, not row-level separation. Backup, restore, deletion and audit requests can be carried out for a single customer.
Does changing the AI model require a redeployment?
No. Prompts, model selection and parameters live in the database, not in product code. Upgrading a model is a record update; no build and no deploy.
Is e-invoicing bought separately?
No, it is built in. e-Fatura, e-Arşiv, e-İrsaliye and e-Defter run inside the platform, and because ELPO is on GİB's official private integrator list no separate integrator contract is needed.
Can Cortex be used free of charge?
It is free indefinitely for 1-2 users with no credit card. As the team grows you move to the per-user tariff.
Can you see who changed which record?
Yes. Who accessed what and who saved what is recorded, and per record you can see who changed what and when.
Can we install Cortex on our own server?
Yes. Cortex runs in the cloud or on the organisation's own server. In both setups the database belongs to that account alone.
Is AI usage capped by a monthly credit allowance?
No. The account supplies its own AI provider key, and usage is not tied to a credit counter. The key belongs to the account holder and is not used on any other account.
Does the help desk need a separate licence?
No. The help desk is part of Cortex; it is not a separate product or a separate licence. Tickets, working-hours-based response targets, queues, technical service and the field team all sit in the same product.
Is the interface in Turkish?
Yes. The interface, document templates and AI output are in Turkish. Content arriving in another language is shown translated, with the original text kept alongside it.
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Cortex AI hufanya maamuzi katika uendeshaji wako kiotomatiki, hupendekeza hatua, wewe huidhinisha. CRM + ITSM + usimamizi wa miradi + mitandao ya kijamii + EOR + BPMN — jukwaa moja kwa zote.
Bure milele kwa watumiaji 1–2 · Hakuna kadi ya mkopo · Anza na mawakala 90+ wa AI + watoa 14 · Inakubaliana na KVKK + GDPR · Data yako inabaki Uturuki