Cortex
Cortex AI Lámh dheas dhigiteach an POF · Stiúrthóir oibríochtaí le hintleacht shaorga
Cortex AI — stiúrthóir oibríochtaí do chuideachta le hintleacht shaorga. Déanann sé cinntí as a stuaim féin, molann sé gníomhartha agus faomhann tusa iad. Scríobhann sé tuairisc an Luain, glaonn sé ar chustaiméirí, scórálann sé na leideanna, tuarann sé an sreabhadh airgid agus réitíonn sé na ráitis bhainc.
Tugann Cortex an obair atá scaipthe idir CRM, ITSM, bainistíocht tionscadal, na meáin shóisialta, EOR agus BPMN le chéile in aon chomhéadan amháin — 90+ gníomhaire IS, 14 sholáthraí LLM, nascóir BKM ÖHVPS v2.0 réidh le húsáid agus nascóirí earcaíochta idirnáisiúnta (EOR) a chruthaíonn ardán fiontair IS a tógadh sa Tuirc.
Everyone pulling the same way is a process, not a wish
The most expensive problem in a company is a goal nobody argues with and nobody reads the same way. Cortex turns that from a meeting held once and forgotten into a process.
- 1
Collect the team's input
General manager, unit heads, project managers — whoever you pick gets three questions: What has to change in your unit this quarter? What should we stop doing? What does success look like? Not answering is a valid answer; nobody is pushed.
- 2
Let AI lay out the picture
The responses are brought together: shared themes, views that contradict each other, and subjects nobody raised are listed separately. This is not a decision — it is the picture put in front of the CEO.
- 3
You make the call
Read the raw responses one by one, edit the synthesised text, or simply write your own direction. Once the decision is published, the AI agents track everyone against it.
AI prepares, a person decides. Cortex does not write your strategy for you. It gathers the input, makes the contradictions visible, and leaves the decision to you.
When the direction is already clear, you can skip the input round and write it straight away.
Try Cortex live
Cortex AI
«Príomhoifigeach feidhmiúcháin digiteach IS do chuideachta»
Rutin işi kendisi yapar, karar gerektireni onayınıza sunar.
55 dilde çalışır — sağ üstteki dil menüsünden deneyebilirsiniz.
Gach sreabhadh oibre, aon ardán amháin
Ón CRM go dtí acmhainní daonna, ó bhainistíocht tionscadal go cumarsáid: tá níos mó ná 80 modúl ag Cortex. Nascann Cortex AI iad ar fad go cliste.
CRM agus díolacháin
Modúil na catagóire seo:
Bainistíocht tionscadal
Modúil na catagóire seo:
Acmhainní daonna
Modúil na catagóire seo:
Cumarsáid
Modúil na catagóire seo:
Féilire agus pleanáil
Modúil na catagóire seo:
The full module map
The groups in the product's own menu and how many modules each holds. The five blocks above show the most used ones with screenshots; this table gives all of them.
The orchestration layer that coordinates the other agents. It switches between 14 LLM providers, calls tools and runs the approval flow; routine work it handles itself, decisions it queues for you.
Gantt, critical path (CPM), PERT and earned value (EVM) together. Project-to-project and task-to-task dependencies are defined, so when one task slips the critical path shows which tasks and which projects are affected and highlights the bottleneck. Baseline comparison, capacity levelling and MS Project import included.
Managing a set of projects rather than one. Cost-value portfolio view, Monte Carlo risk simulation and optimisation suggestions of the kind "delay project C and project A speeds up".
Team pace and health: cycle tracking, velocity insights, Planning Poker estimation and team chemistry analysis.
Messaging, voice and video calls and a SIP softphone in one interface. WhatsApp Business, Telegram and SMS land in the same inbox; meeting recordings and transcripts are produced automatically.
The sales line from lead to contract: pipeline, quotes, CPQ, invoices, contracts, sales funnel and forecast. In the customer 360 view the support ticket and the project sit on the same card.
Campaign design, audience and channel execution; conversion is measured on the same data as the CRM leads.
Building screens without code: drag-and-drop page designer, form and flow designer, data source binding, dashboard builder and whiteboard.
WhatsApp, Telegram, Instagram, Facebook, email and SMS collect in one inbox, and an incoming message can open a support ticket by itself.
Invoicing, collection and cash flow. e-Fatura and e-Arşiv reach the Turkish revenue administration from inside the platform, with no separate integrator contract.
Employee records, leave and absence, recruitment (ATS) and training (LMS). Turkish payroll parameters — social security, banded income tax, stamp duty, cumulative base — are defined. Performance 360, competency matrix and workforce planning included.
Support tickets, ITSM processes and the contact centre together. A ticket is routed to the field, repaired in the workshop and closed with a signed handover — all on the same customer card.
Electronic signing of approvals and handover documents; RSA-signed approval records and the SignaturePro infrastructure.
Ready configuration for more than twenty industries — sector-specific fields, processes and report sets.
Collaborative document editing inside the platform (OnlyOffice), version history, and files attached to the related project or customer record.
Ready-made reports plus your own dashboards; data compared by project, team and customer.
Condition-action rules and n8n-based flows. Over two hundred ready templates, version history and step-by-step debugging.
Two-way connections to Google Calendar, Microsoft 365, WhatsApp Business, Telegram, SMS and Turkish e-invoicing.
Helper tools that do not belong to the groups above, plus extra screens used across the platform.
330 modules · 19 grup
Tacaíocht agus seirbhís pháirce
4 mhodúl, aon chárta custaiméara amháin. Ticéad tacaíochta → seoladh seirbhíse páirce → deisiú sa cheardlann → seachadadh sínithe: gach rud ar an amlíne chéanna.
Deasc chabhrach
Help Desk Fón, ríomhphost, foirm ghréasáin, WhatsApp, Telegram, na meáin shóisialta: ticéid ó 7 gcainéal. Sannadh uathoibríoch, rianú SLA, moltaí freagartha le hintleacht shaorga.
- Ticéid ilchainéil (7 gcainéal)
- SLA + rialacha ardaithe
- Bonn eolais + moladh IS
- Sástacht custaiméirí (CSAT/NPS)
- WhatsApp Business API ionsuite
Seirbhís pháirce
Field Service Tuairisc seirbhíse, bainistíocht séalaí, foirm iniúchta. Aip mhóibíleach don teicneoir, rianú suímh agus stair an trealaimh.
- Tuairisc seirbhíse (móibíleach + oifig)
- Rianú séalaí stáisiúin
- Foirm iniúchta
- Suíomh + bealaí GPS
- Stair de réir sraithuimhir an trealaimh
Ceardlann / Depot Repair
Depot Repair Glacadh an trealaimh, diagnóis fabhtanna, meastachán, deisiú, rialú cáilíochta agus seachadadh. Rianú stádais ó thairseach an chustaiméara. Stóras páirteanna spártha ionsuite.
- Glacadh an trealaimh
- Diagnóis fabhta + meastachán
- Próiseas deisiúcháin + rialú cáilíochta
- Bainistíocht páirteanna spártha agus stoic
- Rianú ó thairseach an chustaiméara
Tacaíocht TF
ITSM Dearadh éadrom don tacaíocht TF inmheánach. Teagmhais, athruithe, sócmhainní (CMDB) agus catalóg seirbhísí, ailínithe le ITIL.
- Bainistíocht teagmhas
- Iarratas athraithe + faomhadh
- Sócmhainní / CMDB
- Catalóg seirbhísí
- Tairseach féinseirbhíse
Clanna eile modúl
Cúram custaiméirí, airgeadas, margaíocht, cáipéisí agus anailísíocht: gach rud ar aon ardán Cortex amháin.
Cinntí uathrialacha sa pháirc
Ní hamháin go dtugann Cortex AI tuairiscí duit — déanann sé cinneadh, molann sé gníomh agus faomhann tusa é. Seo 6 chás fhíora.
Tuairisc an Luain
Déanann an stiúrthóir oibríochtaí IS achoimre ar an tseachtain seo caite agus ar a bhfuil ina riosca an tseachtain seo. (Weekly recap + risk alerts auto-prepared.)
- Tá 12 mhargadh á ndúnadh an tseachtain seo — 4.2M ₺ san iomlán
- Athnuachan chriticiúil do 3 chustaiméir (60 lá fágtha)
- Tá tionscadal Mehmet 5 lá chun deiridh — cúis: am freagartha an chustaiméara
- Cuóta díolachán: 78% (an tseachtain seo caite 71%)
Scóráil uathrialach leideanna
Nuair a thagann leid nua isteach, déanann an IS anailís ar na sonraí stairiúla, sannann sí scór spéise agus molann sí úinéir. (Auto-scores leads + recommends owner.)
- Leid: Ayşe Yılmaz / Konya / Slabhra bialann
- Scór: 87/100 (ard) — earnáil + buiséad + riachtanas práinneach
- Úinéir molta: Hasan (dhún sé 3 mhargadh den chineál céanna)
- An chéad ghníomh molta: taispeántas Dé Máirt ag 14:00 + tairiscint shaincheaptha
Réamhrabhadh sreafa airgid
Déanann an IS anailís ar na sonraí airgeadais, teilgeann sí an sreabhadh airgid do 30/60/90 lá agus tugann sí tuairisc ar aimhrialtachtaí. (30/60/90-day cash forecast + anomaly alerts.)
- Réamhaisnéis 30 lá: +850K ₺ dearfach
- Réamhaisnéis 60 lá: -120K ₺ diúltach (d'fhéadfadh 3 mhórchustaiméir moill a chur ar an íocaíocht)
- Aimhrialtacht: d'íoc ABC Ltd na 4 shonrasc dheireanacha go déanach — athbhreithnigh an teorainn chreidmheasa
- Moladh: an téarma íocaíochta a laghdú ó 60 go 45 lá i 3 thairiscint ghníomhacha, tugann sé +320K ₺
Glaonna gutha uathrialacha (bulut sesli arama)
Nascóir Bulut Sesli Çağrı (béite): glaonn sé ar na leideanna go huathoibríoch, labhraíonn sé Tuircis, tuigeann sé an rún agus socraíonn sé cruinnithe. (Cloud Voice connector beta — calls leads in Turkish, books meetings.)
- Glao: +90 532 *** ** 47 — Ábhar: cuireadh chuig taispeántas Cortex
- Custaiméir: 'Oireann Dé Máirt dom' → cuireann an IS an sliotán in áirithe agus seolann sí cuireadh féilire
- Scór rúin: 72% suim curtha · Spéis: ard
- Taifeadadh + tras-scríbhinn + anailís mothúcháin → sceitheann isteach i gcárta an CRM go huathoibríoch
Seiceáil chomhlíonta san earcaíocht dhomhanda
Cuireann an IS küresel EOR sağlayıcılar i gcomparáid le chéile do thír an fhostaí nua, meastachán sí an t-ualach cánach agus tugann sí rabhadh faoi na cáipéisí atá in easnamh. (Compares EOR providers + tax burden + missing docs.)
- Fostaí: Sarah K. / an Ghearmáin / Senior Developer
- Comhlán: 75,000 EUR/bliain → costas measta don fhostóir: 105,000 EUR (cáin 30% + slándáil shóisialta 20% + coimisiún EOR 8%)
- Soláthraí molta: Soláthraí EOR B (onboarding níos tapúla sa Ghearmáin)
- In easnamh: Sozialversicherungsausweis + Steuer-ID — iarrtha go huathoibríoch tríd an tairseach EOR
Réiteach uathoibríoch le baincéireacht oscailte
Faigheann an IS gluaiseachtaí na mbanc Tuircí trí BKM ÖHVPS, réitíonn sí go huathoibríoch leis na sonraisc iad agus aithníonn sí na difríochtaí. (Pulls bank movements via BKM ÖHVPS Open Banking standard + auto-matches invoices. Activation requires YÖS registration.)
- 1,247 gluaiseacht bhainc iompórtáilte (9 gcuntas)
- 1,198 sonrasc réitithe go huathoibríoch (96.1%)
- 49 difríocht: 12 dhifríocht mhéide, 8 n-íocaíocht dhúbailte, 29 taisce anaithnid
- Gníomh: dréachtaí iarratais aisíocaíochta réidh do 8 n-íocaíocht dhúbailte
Tallann as 17 dtír.
In aon chlic amháin.
3 küresel EOR sağlayıcı — nascaimid leis na trí mhórsholáthraí EOR ó aon chomhéadan amháin. Roghnaíonn an intleacht shaorga an soláthraí ceart, meastachán sí an t-ualach cánach agus iarrann sí na cáipéisí atá in easnamh go huathoibríoch.
BKM ÖHVPS v2.0
Nascóir réidh le húsáid
Tá nascóir baincéireachta oscailte i Cortex atá comhlíontach leis an tsonraíocht oifigiúil ÖHVPS v2.0 a d'fhoilsigh TCMB agus BKM. Faightear rochtain ar bhainc uile na Tuirce trí aon gheata BKM GEÇİT amháin — faightear liosta na mbanc ag am rite.
Gníomhachtú i dtáirgeadh: teastaíonn réamhchlárú YÖS + deimhniú eIDAS QWAC + conradh le BKM ó thaobh an chustaiméara/an oibreora. Tugann ELPO comhairle i rith an phróisis ar fad.
Laistigh de Cortex, gan táirge ar leith a cheannach Built-In, No Separate Product Required
Inneall sreafa oibre BPMN
Gan fhreastalaí ar leith — tá an t-inneall ionsuite i Cortex. Imscaradh próiseas + leaganacha + user task + nathanna gateway + stair iniúchta.
- Sainmhíniú próiseas (deploy + leagan) — iompórtáil XML
- Process instance + user task + gateway
- Sreabhadh eisiach / comhthreomhar / coinníollach
- Service task — webhook + glao API
- Stair iniúchta (entered/exited/failed)
- Sreabhadh faofa + spriocdháta + ardú
Data Governance + PII
Scanann sé do PostgreSQL go huathoibríoch, braitheann sé na sonraí pearsanta (TCKN/IBAN/ríomhphost/cárta) agus cuireann sé masc orthu: réidh do chomhlíonadh KVKK agus GDPR. Federated query le haghaidh fiosruithe SELECT idir táblaí.
Insamhladh Digital Twin
Insamhlaíonn sé do phróisis 1000 uair, gineann sé dáiltí p50/p90/p95/p99 agus aimsíonn sé an scrogall. Cásanna what-if mar thacaíocht cinnteoireachta.
- Insamhladh Monte Carlo (1000 atriall)
- Dáileadh p50 / p90 / p95 / p99
- Brath scrogall + anailís íogaireachta
- Comparáid cásanna what-if
- Barrfheabhsú feidhmíochta agus costas an phróisis
Seirbhís pháirce MR (AR)
Tarraingíonn an saineolaí cianda beo ar scáileán an teicneora páirce — marcóir, saighead, lipéad. Múnla 3D den trealamh + taifeadadh an tseisiúin + nasc leis an ordú oibre.
- Ceangal WebRTC idir an saineolaí cianda ↔ an teicneoir páirce
- Amharcán múnlaí 3D den trealamh (.glb / .gltf)
- Feictear na hanótálacha AR (marcóir + saighead + lipéad) ar scáileán an teicneora
- Taifeadadh an tseisiúin + amlíne + nasc leis an ordú oibre
- Suíomh + fianaise ghrianghraf + foirm iniúchta
Glaonna gutha le hintleacht shaorga
Glaonna amach uathrialacha (Bulut Sesli Çağrı beta) — labhraíonn sé Tuircis, tuigeann sé an rún agus socraíonn sé coinní. Comhtháthaítear go díreach i gcadans an AI SDR é.
- Glaonna amach uathrialacha (Bulut Telefon REST API)
- TTS Tuircise (Türkçe Neural TTS) + aithint cainte
- Aicmiú rúin: suim / gan suim / cruinniú / praghas
- Coinne uathoibríoch + scór spéise an leide sa CRM
- Taifeadadh + tras-scríbhinn + anailís mothúcháin
- Cadans AI SDR le céim ghutha (ríomhphost + guth le chéile)
5 ardán RPA, aon chonsól amháin
Gníomhachtaigh 5 ardán RPA ó aon chomhéadan amháin. Webhook callback + rianú rití + gníomhachtú ó BPMN.
- Kurumsal RPA Orkestratör: Bearer token + tenant + start jobs OData
- Workflow Otomasyon Bulutu: Webhook + API key trigger
- Açık Kaynak İş Akışı: API-KEY + workflow run
- Düşük-Kod Süreç Aracı: Instant flow webhook
- Webhook Otomasyon Aracı: Webhook trigger
Foilsiú fógraí poist
Foilsigh ar 5 thairseach poist in aon chlic amháin: struchtúraíonn an t-anailíseoir CV le hintleacht shaorga na hiarratais go huathoibríoch + scór meaitseála 0-100% i gcomparáid leis an bhfógra.
- LinkedIn JobsDomhanda
- IndeedDomhanda
- Kariyer.netTR
- Yenibiris.comTR
- GlassdoorDomhanda
90+ gníomhaire IS · 14 sholáthraí 90+ Live AI Agents · 14 LLM Providers
Úsáideann Cortex AI Anthropic Claude, OpenAI GPT, Google Gemini, Groq, DeepSeek, Qwen, Mistral, Cohere, OpenRouter, Cerebras, Kimi, Together, HuggingFace, Anthropic Bedrock — 14 sholáthraí IS. Coinníonn an slabhra cúltaca saor in aisce (Groq → Qwen → Gemini → OpenRouter) an costas gar do nialas le haga folaigh íseal.
Inchinn bhainistíochta Cortex AI
Ceoltóir a chomhordaíonn na gníomhairí IS ar fad. Tuairisc mhaidne don POF, scuaine cinntí agus rianú ar rudaí atá ar feitheamh.
Sales & CRM Suite
10+ gníomhaire: cáiliú leideanna, tuar aistrithe custaiméirí, next-best-action, dréachtú tairiscintí, customer 360°, anailís win/loss.
HR & Performance
12+ gníomhaire: measúnuithe 360°, plean gairme, iniúchadh cothromais pá, réamhrabhadh dócmhainne.
Project & Workflow
Pleanáil sprinte, réamhaisnéis acmhainne, brath spleáchas folaithe, daily standup, éascú siarbhreathnuithe.
Document & RAG
elpodocai + elpoknowledge: conarthaí, sonraisc agus CVanna — OCR + NER + catagóiriú + fiosruithe RAG i ngnáthchaint.
Help Desk & ITSM
Sórtáil teagmhas, riosca athruithe, brath patrún fadhbanna athfhillteacha, catalóg seirbhísí saincheaptha.
Marketing & Social
Foilsíonn elpopublish ar níos mó ná 30 cainéal, giniúint ábhair le hintleacht shaorga, tástáil A/B, lead magnet.
Finance & e-Document
Sreabhadh airgid, aimhrialtachtaí CBL, ceartú uathoibríoch earráidí GİB, r-shonrasc le guth, scóráil soláthraithe.
Voice & Calls
elpovoice + elpotts + elpolive + bulut sesli sağlayıcı: ionad glaonna uathrialach, IVR gutha, TTS Tuircise, aistriúchán fíor-ama agus tras-scríobh.
Global Hire Agent
EOR (küresel EOR sağlayıcılar) do 17 dtír: conradh + párolla + comhlíonadh + comparáid costas.
Open Banking Agent
Comhlíontach le BKM ÖHVPS v2.0: faigheann sé gluaiseachtaí bainc + réitíonn sé sonraisc + braitheann sé aimhrialtachtaí (teastaíonn clárú YÖS lena ghníomhachtú).
Vibe Coding Agent
Gnáthchaint → cnámharlach feidhmchláir (leathanach + réimse + sreabhadh oibre): scríobhann sé feidhmchláir i nóiméid, ní in uaireanta.
CV Parser + ATS
CV PDF/DOCX → struchtúr JSON + meaitseáil 0-100% le tuairisc an phoist + rangú Top-N.
BPMN Engine
Inneall próisis ionsuite: deploy + start + user task + nathanna gateway, gan gá le freastalaí BPMN ar leith.
Data Governance
Federated query + brath uathoibríoch ar 8 bpatrún sonraí pearsanta (TCKN/IBAN/ríomhphost/cárta) + masc uathoibríoch + lineage.
Digital Twin
Insamhladh Monte Carlo (1000 atriall, p50/p95/p99): scrogall + íogaireacht + what-if.
MR Field Service
AR (WebRTC + múnla 3D): tarraingíonn an saineolaí cianda marcóir, saighead agus lipéad ar scáileán an teicneora páirce.
Gach rud faoin díon céanna
Ó theachtaireachtaí go físchomhdháil, ó stóráil comhad go hionad glaonna IS: nascann Cortex le gach seirbhís ELPO trí ElpoServicesApi. Chomh maith le comhtháthuithe seachtracha (Office Suite, Google, WhatsApp, GİB).
elpochat
Messaging, channel management, bot integration
elpomeet
Video conferencing, screen sharing, meeting recording
elpodocs
Word, Excel, PowerPoint online editing
elpoflow
Workflow automation, no-code integration
elposearch
Full-text search, typo-tolerant, fast
elpobi
Business intelligence, dashboard, SQL query
elpobpm
BPMN workflow, process engine
elpostorage
S3-compatible distributed file storage
elpofiles
File sharing, sync, WebDAV
elpovoice
Speech → text, call transcription
elpotts
Text → speech, natural Turkish reading
elpolive
Real-time voice AI infrastructure
elpopublish
30+ platform social media publishing + AI content
elpoinpaint
Brush-based object removal on images
elpobg
Image background removal
elporesearch
Internet research with cited answers
elpointel
Metasearch, 70+ engines in a single query
elpoknowledge
Document chatbot, Q&A via RAG
elpopdftools
50+ PDF tools: merge, split, OCR, sign
elpopdf
HTML / Office → PDF conversion
elporemote
Remote desktop, field service support
elpowa
WhatsApp Web protocol connection
elpolangflow
No-code LLM flow designer
elpografana
Monitoring + agent analytics dashboard
elpocms
Headless CMS, content management
elpoagent
90+ AI agents + 82 endpoint execution engine
Office Suite
Posta, Toplantı, Dosya, Bulut Depolama (Office Suite)
Google Calendar
OAuth 2.0, two-way sync + iCal RFC 5545 export
WhatsApp Business
Meta Cloud API v21, webhook
Telegram
Bot API, messaging, webhook
e-Invoice / GİB
UBL 2.1, VKN validation, GİB direct integration
Bulut Sesli Çağrı
Outbound call + TwiML + Türkçe Neural TTS voice + recording webhook
Küresel EOR Sağlayıcıları
EOR contracts + global payroll + 17-country compliance
BKM ÖHVPS v2.0
Connector for the official TCMB Open Banking gateway (activation requires YÖS registration + eIDAS QWAC)
RPA Konnektörleri
RPA orchestration — bot trigger + callback (5 leading platforms included)
LinkedIn Jobs / Indeed / Kariyer.net
Job posting + XML feed + ATS application tracking
MCP Protocol
Model Context Protocol — JSON-RPC calls to external AI tools
A2A Protocol
Agent-to-Agent — .well-known/agent.json + interop with external AI agents
Compared module by module
A buyer usually arrives with one need — "I am looking for a CRM" or "I am looking for a help desk". So each of the thirteen module areas is compared against its own competitors separately, including the rows where we come up short.
Comparison based on data as of 8 September 2026
CRM & Sales
Competitors: Salesforce · HubSpot · Pipedrive · Zoho CRM · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Opportunity and pipeline management | yes | yes |
| Quoting (CPQ) | often an add-on or paid module | included |
| Turkish e-invoicing | specific to Turkey, usually absent | built in (e-Belge family) |
| WhatsApp inbox | extra integration | included, multi-line |
| Pricing | per user per month, tiered | free for 1–2 users, indefinitely |
Where they are stronger: Salesforce has a wider ecosystem (AppExchange) and deeper reporting.
Project Management
Competitors: Jira · MS Project · monday.com · Asana · ClickUp · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Kanban / list / Gantt | yes (Gantt is an add-on in Jira) | all three included |
| Sprint, backlog, story points | strong in Jira | yes |
| Critical path, WBS, baseline | MS Project's territory | yes |
| Task templates | in most | yes |
| Recurring tasks | yes | yes |
| Projects and CRM in one product | needs a separate product | one product |
Where they are stronger: Jira's plugin ecosystem and MS Project's resource levelling go deeper. For large non-software construction planning MS Project is still strong.
Human Resources
Competitors: BambooHR · Personio · Workday · Bitrix24 HR · local payroll software
| Typical among competitors | Cortex | |
|---|---|---|
| Employee record, org chart | yes | yes |
| Leave and absence | yes | yes |
| Turkish payroll parameters | absent in non-Turkish products | built in — social security, banded income tax, stamp duty, cumulative base |
| Period-based parameters | — | yes (rates that change mid-year calculate correctly) |
| Leaver and handover flow | yes | yes |
Where they are stronger: The payroll engine and its parameters are defined; no payroll period has been run in production yet.
Help Desk
Competitors: Zendesk · Freshdesk · ServiceNow · Jira Service Management
| Typical among competitors | Cortex | |
|---|---|---|
| Tickets, SLA, queues | yes | yes |
| Knowledge base | yes | yes |
| Multi-channel (email, WhatsApp, web) | channels often charged separately | included |
| Support and CRM on the same customer card | separate product or integration | one product |
Where they are stronger: An agent sees the customer's open invoice and sales history on the same screen; with separate products that is an integration project.
Field Service Management
Competitors: IFS Cloud FSM · Microsoft Dynamics 365 Field Service · Salesforce Field Service · ServiceMax · Zoho FSM
| Typical among competitors | Cortex | |
|---|---|---|
| Work orders, appointments, routing | yes | yes |
| Mobile field app | yes | yes |
| Field staff see only their own work | needs configuration | built in as a rule |
| Service → invoice → CRM chain | integration | one product |
Where they are stronger: Visibility is a rule of the product rather than a setting, so a misconfiguration does not leak data.
Automation & Workflow
Competitors: Camunda · Bizagi · Signavio · Flowable · Power Automate
| Typical among competitors | Cortex | |
|---|---|---|
| Visual flow designer | yes | yes — drag-and-drop canvas, mini-map, zoom |
| State machine with transition rules | usually a separate product | yes — role, condition and auto-assignment per transition |
| Multi-step approval chain | yes | yes — including timeout and auto-approve on timeout |
| Rule-based automation (event to action) | yes | yes — task, status, assignee, due date and comment events |
| Process versioning and history | yes | yes |
| BPMN 2.0 XML import/export, timer and message events | Camunda's home ground | on the roadmap |
Where they are stronger: Camunda covers far more of BPMN 2.0 (timers, messages, sub-processes, DMN) than we do. Cortex's workflow runs on the product's own data, and that is also its strength: the flow sits on top of the task and the customer instead of shipping data to a separate engine.
Integrations & RPA
Competitors: UiPath · Power Automate · Zapier · n8n · Make
| Typical among competitors | Cortex | |
|---|---|---|
| Triggering robots and flows | from their own platform | all five are triggered from inside Cortex |
| Where the run result is stored | in their own console | in the Cortex record — you can see which job triggered it |
| Credentials and endpoints per connection | yes | yes |
| Import from Jira, MS Project and TFS | separate tooling | in the product |
| Building robots / screen recording | their core business | no — Cortex does not build robots, it runs them |
Where they are stronger: Cortex is not an RPA tool, it is an RPA orchestrator. You build the robot in UiPath; Cortex fires it at the right moment from inside the right job and writes the result back onto that job.
Documents & e-Signature
Competitors: DocuSign · Adobe Acrobat Sign · SharePoint · Bitrix24 e-Signature
| Typical among competitors | Cortex | |
|---|---|---|
| Multi-signer signature requests | yes | yes |
| Invitation channel (SMS / email) | usually email | SMS, email or wet signature |
| Audit trail and evidence report | yes | yes — including a verification screen |
| Document templates and auto-fill | yes | yes |
| Signature attached to the record | separate product, joined by integration | sits on the contract, quote or HR record |
| Signing in the field (mobile) | limited | yes |
Where they are stronger: DocuSign's international legal acceptance and certification coverage is broader. Cortex signing comes from the same house as the ELPO e-Signature family; for cross-border contracts the customer should still ask their own counsel.
ITSM & Asset Management
Competitors: ServiceNow · Jira Service Management · Freshservice · GLPI
| Typical among competitors | Cortex | |
|---|---|---|
| Incident, problem and change records | yes | yes |
| SLA and business-hours calendars | yes | yes |
| Asset inventory | yes | yes |
| Depot repair flow (device in and out) | often an add-on | in the product |
| ITSM and CRM on the same customer record | an integration job | one product |
Where they are stronger: ServiceNow's ITSM depth and process library are more mature at enterprise scale. Cortex wins where the same customer's contract, device and ticket need to live in one place.
Marketing & Social Media
Competitors: Hootsuite · Buffer · Sprout Social · Mailchimp · HubSpot Marketing
| Typical among competitors | Cortex | |
|---|---|---|
| Social scheduling and publishing | yes | yes — LinkedIn, Instagram, Facebook, X, TikTok, YouTube |
| Email marketing and template builder | yes | yes |
| A/B testing | higher tiers | in the product |
| Landing page builder | may be a separate product | in the product |
| SMS marketing | extra integration | in the product |
| Web visitor tracking and marketing ROI | higher tiers | in the product |
| Campaign and sales opportunity in one product | needs integration | one product |
Where they are stronger: On social listening, brand reputation and competitor analysis, Sprout Social and Hootsuite are deeper than we are. Cortex's advantage is that the chain from campaign to opportunity to invoice never breaks.
Reports & Analytics
Competitors: Power BI · Tableau · Looker Studio · Qlik Sense
| Typical among competitors | Cortex | |
|---|---|---|
| Report builder | yes | yes |
| Pivot tables and drill-down | yes | yes |
| Calculated fields | yes | yes |
| Cohort analysis | usually built by hand | a ready screen |
| Scheduled reports delivered by email | yes | yes |
| Data source | connects to anything | Cortex's own data — no setup or modelling needed |
Where they are stronger: Power BI and Tableau are general-purpose BI: they connect to any source and their visualisation range is wider. Cortex reporting is limited to its own data, but in exchange there is no warehouse to build, no model to write and no extra licence.
Communication & Contact Centre
Competitors: Slack · Microsoft Teams · Zoom · 3CX · Genesys Cloud
| Typical among competitors | Cortex | |
|---|---|---|
| Channels and direct messaging | yes | yes |
| Video meetings | yes | yes |
| Messages attached to a job or task | via add-ons | built in — the conversation sits on the record |
| Contact centre screen and canned responses | yes | yes |
| Softphone and PBX (SIP) integration | 3CX and Genesys own this ground | on the roadmap |
| AI call summaries and analysis | higher tiers | on the roadmap |
Where they are stronger: PBX integration and the softphone are written into the product but the field rollout is not finished; those rows say "on the roadmap" and will keep saying it until it is done. 3CX and Genesys have been doing this for years.
Data Governance & Compliance
Competitors: Collibra · Alation · Informatica · OneTrust
| Typical among competitors | Cortex | |
|---|---|---|
| Data catalogue | yes | yes |
| Data lineage | yes | yes |
| Data quality rules | yes | yes |
| Personal data (PII) detection | yes | yes — text and record scanning |
| Access reports and retention policy | yes | yes |
| Governance in the same product as the business data | a separate platform | one product |
Where they are stronger: Collibra and Alation specialise in enterprise data governance and manage dozens of sources at once. Cortex governs only its own data — but answering a data-protection question does not require standing up, feeding and licensing a second platform.
All of it in one product, one account, one invoice. Bought separately, CRM, projects, HR, help desk, field service, ITSM, marketing, reporting, communication and data governance mean ten subscriptions, ten integrations and ten support lines.
Is le húinéirí faoi seach gach ainm táirge iomaíoch. Tá an chomparáid bunaithe ar na gnéithe poiblí ón dara ráithe de 2026.
Cortex questions we get asked
What does the AI agent do on its own, and what does it bring for approval?
There are three levels of authority. Within its own authority the agent handles routine work itself — opening a task for itself, gathering data, drafting. When the work crosses that boundary, such as assigning a task to someone else, it brings the decision to you. Anything leaving the company always requires approval: email, WhatsApp, social posts. Accountability therefore stays clear — a person draws the boundary and the agent works inside it.
What software category does Cortex belong to?
As a container it is a work management platform: CRM, projects, HR, ITSM and finance in one product on one data model. Its AI layer sits in a field the industry names in several ways. The umbrella term is agentic AI — Gartner published its first Hype Cycle under that heading in April 2026 and noted it is an ecosystem moving at different speeds rather than a single category. The layer that coordinates Cortex's agents is what the industry calls AI orchestration (agent orchestration); Salesforce and IBM call the same work digital labor or a digital worker platform. "AI COO" is a metaphor for the role, not a defined product category.
What is Cortex?
Cortex is a work management platform running on the ElpoCore platform that brings CRM, project management, HR, finance, ITSM and BPMN into a single interface. AI agents prepare the work and produce suggestions; the person makes the decision.
Does Cortex make decisions on its own?
No. Cortex's principle is "AI prepares, a person decides", and it is written into the interface. Agents gather the data, make contradictions visible and lay out options; approval and the decision always stay with the user. That is the point that matters to a corporate buyer: audit and accountability remain with a person.
How does Cortex get a team pulling the same way?
Through the direction-setting flow. Three questions go to the managers the CEO picks: what has to change in your unit this quarter, what should we stop doing, what does success look like. The responses are synthesised, with shared themes, contradicting views and subjects nobody raised listed separately. That is not a decision but the picture put in front of the CEO — the CEO decides, and once published the agents track everyone against it. Not answering is a valid answer.
Is customer data kept in the same database as other customers?
No. Each customer runs in its own PostgreSQL database — a physically separate database, not row-level separation. Backup, restore, deletion and audit requests can be carried out for a single customer.
Does changing the AI model require a redeployment?
No. Prompts, model selection and parameters live in the database, not in product code. Upgrading a model is a record update; no build and no deploy.
Is e-invoicing bought separately?
No, it is built in. e-Fatura, e-Arşiv, e-İrsaliye and e-Defter run inside the platform, and because ELPO is on GİB's official private integrator list no separate integrator contract is needed.
Can Cortex be used free of charge?
It is free indefinitely for 1-2 users with no credit card. As the team grows you move to the per-user tariff.
Can you see who changed which record?
Yes. Who accessed what and who saved what is recorded, and per record you can see who changed what and when.
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Cortex AI déanann sé cinntí i d'oibríocht go huathoibríoch, molann sé gníomh agus faomhann tusa é. CRM + ITSM + bainistíocht tionscadal + na meáin shóisialta + EOR + BPMN: aon ardán amháin do gach rud.
Saor in aisce go deo do 1–2 úsáideoir · Gan chárta creidmheasa · Tosaigh le 90+ gníomhaire IS + 14 sholáthraí · Comhlíontach le KVKK agus GDPR · Fanann do chuid sonraí sa Tuirc