Cortex
Cortex AI CEO 的数字右手 · AI 首席运营官
Cortex AI — 贵公司的 AI 首席运营官。它会自行做出判断，提出行动建议，由您来批准。它撰写周一简报、致电客户、为线索打分、预测现金流、核对银行对账单。
Cortex 把散落在 CRM、ITSM、项目管理、社交媒体、EOR 和 BPMN 中的企业工作汇入同一个界面——90 多个 AI 智能体、14 家 LLM 供应商、开箱即用的 BKM ÖHVPS v2.0 连接器以及全球雇佣（EOR）连接器，共同构成一套在土耳其自主打造的企业级 AI 平台。
Everyone pulling the same way is a process, not a wish
The most expensive problem in a company is a goal nobody argues with and nobody reads the same way. Cortex turns that from a meeting held once and forgotten into a process.
- 1
Collect the team's input
General manager, unit heads, project managers — whoever you pick gets three questions: What has to change in your unit this quarter? What should we stop doing? What does success look like? Not answering is a valid answer; nobody is pushed.
- 2
Let AI lay out the picture
The responses are brought together: shared themes, views that contradict each other, and subjects nobody raised are listed separately. This is not a decision — it is the picture put in front of the CEO.
- 3
You make the call
Read the raw responses one by one, edit the synthesised text, or simply write your own direction. Once the decision is published, the AI agents track everyone against it.
AI prepares, a person decides. Cortex does not write your strategy for you. It gathers the input, makes the contradictions visible, and leaves the decision to you.
When the direction is already clear, you can skip the input round and write it straight away.
Try Cortex live
Cortex AI
“贵公司的 AI 数字执行官”
Rutin işi kendisi yapar, karar gerektireni onayınıza sunar.
55 dilde çalışır — sağ üstteki dil menüsünden deneyebilirsiniz.
每一条工作流，同一个平台
从 CRM 到人力资源，从项目管理到沟通协作——Cortex 拥有80 多个模块。Cortex AI 把它们智能地串联起来。
CRM 与销售
本类目下的模块：
项目管理
本类目下的模块：
人力资源
本类目下的模块：
沟通协作
本类目下的模块：
日历与计划
本类目下的模块：
The full module map
The groups in the product's own menu and how many modules each holds. The five blocks above show the most used ones with screenshots; this table gives all of them.
The orchestration layer that coordinates the other agents. It switches between 14 LLM providers, calls tools and runs the approval flow; routine work it handles itself, decisions it queues for you.
Gantt, critical path (CPM), PERT and earned value (EVM) together. Project-to-project and task-to-task dependencies are defined, so when one task slips the critical path shows which tasks and which projects are affected and highlights the bottleneck. Baseline comparison, capacity levelling and MS Project import included.
Managing a set of projects rather than one. Cost-value portfolio view, Monte Carlo risk simulation and optimisation suggestions of the kind "delay project C and project A speeds up".
Team pace and health: cycle tracking, velocity insights, Planning Poker estimation and team chemistry analysis.
Messaging, voice and video calls and a SIP softphone in one interface. WhatsApp Business, Telegram and SMS land in the same inbox; meeting recordings and transcripts are produced automatically.
The sales line from lead to contract: pipeline, quotes, CPQ, invoices, contracts, sales funnel and forecast. In the customer 360 view the support ticket and the project sit on the same card.
Campaign design, audience and channel execution; conversion is measured on the same data as the CRM leads.
Building screens without code: drag-and-drop page designer, form and flow designer, data source binding, dashboard builder and whiteboard.
WhatsApp, Telegram, Instagram, Facebook, email and SMS collect in one inbox, and an incoming message can open a support ticket by itself.
Invoicing, collection and cash flow. e-Fatura and e-Arşiv reach the Turkish revenue administration from inside the platform, with no separate integrator contract.
Employee records, leave and absence, recruitment (ATS) and training (LMS). Turkish payroll parameters — social security, banded income tax, stamp duty, cumulative base — are defined. Performance 360, competency matrix and workforce planning included.
Support tickets, ITSM processes and the contact centre together. A ticket is routed to the field, repaired in the workshop and closed with a signed handover — all on the same customer card.
Electronic signing of approvals and handover documents; RSA-signed approval records and the SignaturePro infrastructure.
Ready configuration for more than twenty industries — sector-specific fields, processes and report sets.
Collaborative document editing inside the platform (OnlyOffice), version history, and files attached to the related project or customer record.
Ready-made reports plus your own dashboards; data compared by project, team and customer.
Condition-action rules and n8n-based flows. Over two hundred ready templates, version history and step-by-step debugging.
Two-way connections to Google Calendar, Microsoft 365, WhatsApp Business, Telegram, SMS and Turkish e-invoicing.
Helper tools that do not belong to the groups above, plus extra screens used across the platform.
330 modules · 19 grup
支持与现场服务
4 个模块，一张客户卡片。支持工单 → 现场服务派单 → 车间维修 → 签收交付，全都在同一条时间线上。
服务台
Help Desk 电话、邮件、网页表单、WhatsApp、Telegram、社交媒体——来自 7 个渠道的工单。自动分派、SLA 跟踪、AI 回复建议。
- 全渠道工单（7 个渠道）
- SLA + 升级规则
- 知识库 + AI 建议
- 客户满意度（CSAT/NPS）
- 已集成 WhatsApp Business API
现场服务
Field Service 服务单、铅封管理、检查表单。技师移动应用、位置跟踪、设备履历。
- 服务单（移动端 + 办公室）
- 加油站铅封跟踪
- 检查表单
- 位置 + GPS 路线
- 按设备序列号的履历
车间 / 返厂维修
Depot Repair 设备接收、故障诊断、报价、维修、质检、交付。可通过客户门户查询进度。内置备件库存管理。
- 设备接收
- 故障诊断 + 报价
- 维修流程 + 质检
- 备件与库存管理
- 客户门户进度查询
IT 支持
ITSM 为企业内部 IT 支持打造的精简设计。事件、变更、资产（CMDB）与服务目录，遵循 ITIL 框架。
- 事件管理
- 变更申请 + 审批
- 资产 / CMDB
- 服务目录
- 自助服务门户
其他模块家族
客户服务、财务、市场营销、文档与数据分析——全部集中在同一个 Cortex 平台。
在业务现场自主决策
Cortex AI 不是只把报表交给您——它会判断、提出行动建议，由您批准。以下是6 个真实场景。
周一简报
AI 首席运营官梳理上周发生了什么、本周风险在哪里。（自动生成周度回顾与风险提示。）
- 本周有 12 笔交易进入成交阶段——合计 4.2M ₺
- 3 家客户续约告急（还剩 60 天）
- Mehmet 的项目延期 5 天——原因：客户回复不及时
- 销售配额完成率：78%（上周 71%）
线索自主评分
新线索进来后，AI 会分析历史数据、给出热度评分并推荐负责人。（自动为线索打分并推荐负责人。）
- 线索：Ayşe Yılmaz / 科尼亚 / 餐饮连锁
- 评分：87/100（高）——行业匹配 + 预算匹配 + 需求紧迫
- 推荐负责人：Hasan（已成交 3 笔类似业务）
- 建议的首个动作：周二 14:00 演示 + 定制报价
现金流预警
AI 分析财务数据，预测 30/60/90 天现金流并报告异常。（30/60/90 天现金流预测 + 异常提醒。）
- 30 天预测：+850K ₺ 为正
- 60 天预测：-120K ₺ 为负（3 家大客户可能延迟付款）
- 异常：ABC Ltd 最近 4 张发票均逾期付款——建议复核信用额度
- 建议：把 3 个在谈项目的账期由 60 天缩短至 45 天，可多出 +320K ₺
自主语音外呼（bulut sesli arama）
云端语音连接器（测试版）：自动致电线索，讲土耳其语，捕捉意图并预约会面。（云端语音连接器测试版——用土耳其语致电线索并预约会面。）
- 致电：+90 532 *** ** 47 —— 主题：Cortex 演示邀约
- 客户：“周二可以” → AI 锁定时段并发送日历邀请
- 意向评分：72% 有兴趣 · 热度：高
- 录音 + 转写 + 情感分析 → 自动写回 CRM 卡片
全球雇佣合规检查
AI 会针对新员工所在国家比较各家全球 EOR 供应商，估算税负并提示缺失材料。（比较 EOR 供应商、税负与缺失材料。）
- 员工：Sarah K. / 德国 / 高级开发工程师
- 税前：75,000 EUR/年 → 雇主成本估算：105,000 EUR（税费 30% + 社保 20% + EOR 服务费 8%）
- 推荐供应商：EOR 供应商 B（在德国入职最快）
- 缺失材料：Sozialversicherungsausweis + Steuer-ID —— 已通过 EOR 门户自动索取
开放银行自动对账
AI 通过 BKM ÖHVPS 拉取土耳其银行流水，自动与发票匹配并标出差异。（依据 BKM ÖHVPS 开放银行标准拉取流水并自动匹配发票。启用需先完成 YÖS 登记。）
- 导入银行流水 1,247 笔（9 个账户）
- 自动匹配发票 1,198 张（96.1%）
- 差异 49 笔：金额不符 12 笔、重复付款 8 笔、来源不明入账 29 笔
- 处理动作：已为 8 笔重复付款准备好退款申请草稿
来自 17 个国家的人才。
一键搞定。
3 küresel EOR sağlayıcı——我们在同一个界面接入三大 EOR 服务商。AI 会挑选合适的供应商、估算税负，并自动索要缺失的材料。
BKM ÖHVPS v2.0
开箱即用的连接器
Cortex 内置符合 TCMB 与 BKM 发布的官方 ÖHVPS v2.0 规范的开放银行连接器。所有土耳其银行都通过唯一的 BKM GEÇİT 网关接入——银行清单在运行时动态获取。
生产环境启用：需由客户/运营方完成 YÖS 预先登记、取得 eIDAS QWAC 证书并与 BKM 签约。ELPO 全程提供咨询。
就在 Cortex 内部——无需另行采购产品 Built-In, No Separate Product Required
BPMN 工作流引擎
无需单独的服务器——引擎已内置于 Cortex。流程部署 + 版本管理 + 用户任务 + 网关表达式 + 审计历史。
- 流程定义（部署 + 版本）——XML 导入
- 流程实例 + 用户任务 + 网关
- 排他 / 并行 / 条件分支流转
- 服务任务——Webhook + API 调用
- 审计历史（进入/退出/失败）
- 审批流 + 到期日 + 逐级升级
数据治理 + PII
它会自动扫描您的 PostgreSQL，识别个人信息（TCKN/IBAN/邮箱/银行卡）并加以脱敏——KVKK 与 GDPR 合规随即就绪。跨表 SELECT 则由联邦查询来完成。
数字孪生仿真
它会把您的流程仿真 1000 次，给出 p50/p90/p95/p99 分布并定位瓶颈。还可用 what-if 场景辅助决策。
- 蒙特卡洛仿真（1000 次迭代）
- p50 / p90 / p95 / p99 分布
- 瓶颈识别 + 敏感性分析
- what-if 场景比较
- 流程吞吐与成本优化
MR 现场服务（AR）
远程专家可以在现场技师的屏幕上实时绘制——记号、箭头、标签。设备 3D 模型 + 会话录制 + 关联工单。
- 远程专家 ↔ 现场技师的 WebRTC 连接
- 设备 3D 模型查看器（.glb / .gltf）
- AR 标注（记号 + 箭头 + 标签）显示在现场屏幕上
- 会话录制 + 时间线 + 关联工单
- 位置 + 照片证据 + 检查表单
AI 语音外呼
自主外呼通话（Bulut Sesli Çağrı beta）——讲土耳其语、理解意图、预约时间，可直接嵌入 AI SDR 的触达节奏。
- 自主外呼通话（Bulut Telefon REST API）
- 土耳其语 TTS（Türkçe Neural TTS）+ 语音识别
- 意图分类：有意向 / 无意向 / 约见 / 询价
- 自动预约 + CRM 线索热度评分
- 录音 + 转写 + 情感分析
- 含语音环节的 AI SDR 触达节奏（邮件与语音结合）
5 个 RPA 平台，一个控制台
在同一个界面触发 5 个 RPA 平台。支持 Webhook 回调、执行过程跟踪，以及从 BPMN 触发。
- Kurumsal RPA Orkestratör: Bearer token + tenant + start jobs OData
- Workflow Otomasyon Bulutu: Webhook + API key trigger
- Açık Kaynak İş Akışı: API-KEY + workflow run
- Düşük-Kod Süreç Aracı: Instant flow webhook
- Webhook Otomasyon Aracı: Webhook trigger
招聘平台发布
一键把职位发布到 5 个招聘平台——AI 简历解析器自动结构化投递材料，并给出与职位 0-100% 的匹配分。
- LinkedIn Jobs全球
- Indeed全球
- Kariyer.net土耳其
- Yenibiris.com土耳其
- Glassdoor全球
90 多个 AI 智能体 · 14 家供应商 90+ Live AI Agents · 14 LLM Providers
Cortex AI 使用 Anthropic Claude, OpenAI GPT, Google Gemini, Groq, DeepSeek, Qwen, Mistral, Cohere, OpenRouter, Cerebras, Kimi, Together, HuggingFace, Anthropic Bedrock——共 14 家 AI 供应商。免费链路回退（Groq → Qwen → Gemini → OpenRouter）在保持低时延的同时，把成本压到接近于零。
Cortex AI 管理中枢
统筹所有 AI 智能体的编排器。为 CEO 准备晨间简报、维护决策队列、督办后续事项。
Sales & CRM Suite
10 多个智能体：线索资格判定、流失预测、下一步最佳行动、方案撰写、客户 360°、成败单分析。
HR & Performance
12 多个智能体：360 度评估、职业发展路径、薪酬公平性审查、职业倦怠早期预警。
Project & Workflow
冲刺规划、产能预测、隐藏依赖识别、每日站会、复盘会主持。
Document & RAG
elpodocai + elpoknowledge：合同、发票、简历——OCR + 命名实体识别 + 分类，并支持自然语言 RAG 检索。
Help Desk & ITSM
事件分级、变更风险评估、重复问题的模式识别、个性化服务目录。
Marketing & Social
elpopublish 向 30 多个渠道发布内容、AI 内容生成、A/B 测试、引流磁铁。
Finance & e-Document
现金流、增值税异常、GİB 报错自动修正、语音开具电子发票、供应商评分。
Voice & Calls
elpovoice + elpotts + elpolive + 云端语音服务商：自主呼叫中心、语音 IVR、土耳其语 TTS、实时翻译与转写。
Global Hire Agent
覆盖 17 个国家的 EOR（全球 EOR 供应商）：合同 + 薪酬发放 + 合规 + 成本比较。
Open Banking Agent
符合 BKM ÖHVPS v2.0——拉取银行流水 + 发票对账 + 异常检测（启用需完成 YÖS 登记）。
Vibe Coding Agent
自然语言 → 应用骨架（页面 + 字段 + 工作流）——用几分钟而不是几小时写出应用。
CV Parser + ATS
PDF/DOCX 简历 → JSON 结构化 + 与职位描述 0–100% 的匹配度 + Top-N 排名。
BPMN Engine
内置流程引擎：部署 + 启动 + 用户任务 + 网关表达式——无需另建 BPMN 服务器。
Data Governance
联邦查询 + 8 类个人信息模式自动识别（TCKN/IBAN/邮箱/银行卡）+ 自动脱敏 + 血缘追踪。
Digital Twin
蒙特卡洛仿真（1000 次迭代，p50/p95/p99）——瓶颈 + 敏感性 + what-if。
MR Field Service
AR（WebRTC + 3D 模型）——远程专家在现场技师的屏幕上绘制记号、箭头与标签。
所有能力，同处一檐之下
从即时消息到视频会议，从文件存储到 AI 呼叫中心——Cortex 通过 ElpoServicesApi 接入每一项 ELPO 服务。此外还有外部集成（Office Suite、Google、WhatsApp、GİB（土耳其税务总局））。
elpochat
Messaging, channel management, bot integration
elpomeet
Video conferencing, screen sharing, meeting recording
elpodocs
Word, Excel, PowerPoint online editing
elpoflow
Workflow automation, no-code integration
elposearch
Full-text search, typo-tolerant, fast
elpobi
Business intelligence, dashboard, SQL query
elpobpm
BPMN workflow, process engine
elpostorage
S3-compatible distributed file storage
elpofiles
File sharing, sync, WebDAV
elpovoice
Speech → text, call transcription
elpotts
Text → speech, natural Turkish reading
elpolive
Real-time voice AI infrastructure
elpopublish
30+ platform social media publishing + AI content
elpoinpaint
Brush-based object removal on images
elpobg
Image background removal
elporesearch
Internet research with cited answers
elpointel
Metasearch, 70+ engines in a single query
elpoknowledge
Document chatbot, Q&A via RAG
elpopdftools
50+ PDF tools: merge, split, OCR, sign
elpopdf
HTML / Office → PDF conversion
elporemote
Remote desktop, field service support
elpowa
WhatsApp Web protocol connection
elpolangflow
No-code LLM flow designer
elpografana
Monitoring + agent analytics dashboard
elpocms
Headless CMS, content management
elpoagent
90+ AI agents + 82 endpoint execution engine
Office Suite
Posta, Toplantı, Dosya, Bulut Depolama (Office Suite)
Google Calendar
OAuth 2.0, two-way sync + iCal RFC 5545 export
WhatsApp Business
Meta Cloud API v21, webhook
Telegram
Bot API, messaging, webhook
e-Invoice / GİB
UBL 2.1, VKN validation, GİB direct integration
Bulut Sesli Çağrı
Outbound call + TwiML + Türkçe Neural TTS voice + recording webhook
Küresel EOR Sağlayıcıları
EOR contracts + global payroll + 17-country compliance
BKM ÖHVPS v2.0
Connector for the official TCMB Open Banking gateway (activation requires YÖS registration + eIDAS QWAC)
RPA Konnektörleri
RPA orchestration — bot trigger + callback (5 leading platforms included)
LinkedIn Jobs / Indeed / Kariyer.net
Job posting + XML feed + ATS application tracking
MCP Protocol
Model Context Protocol — JSON-RPC calls to external AI tools
A2A Protocol
Agent-to-Agent — .well-known/agent.json + interop with external AI agents
Compared module by module
A buyer usually arrives with one need — "I am looking for a CRM" or "I am looking for a help desk". So each of the thirteen module areas is compared against its own competitors separately, including the rows where we come up short.
Comparison based on data as of 8 September 2026
CRM & Sales
Competitors: Salesforce · HubSpot · Pipedrive · Zoho CRM · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Opportunity and pipeline management | yes | yes |
| Quoting (CPQ) | often an add-on or paid module | included |
| Turkish e-invoicing | specific to Turkey, usually absent | built in (e-Belge family) |
| WhatsApp inbox | extra integration | included, multi-line |
| Pricing | per user per month, tiered | free for 1–2 users, indefinitely |
Where they are stronger: Salesforce has a wider ecosystem (AppExchange) and deeper reporting.
Project Management
Competitors: Jira · MS Project · monday.com · Asana · ClickUp · Bitrix24
| Typical among competitors | Cortex | |
|---|---|---|
| Kanban / list / Gantt | yes (Gantt is an add-on in Jira) | all three included |
| Sprint, backlog, story points | strong in Jira | yes |
| Critical path, WBS, baseline | MS Project's territory | yes |
| Task templates | in most | yes |
| Recurring tasks | yes | yes |
| Projects and CRM in one product | needs a separate product | one product |
Where they are stronger: Jira's plugin ecosystem and MS Project's resource levelling go deeper. For large non-software construction planning MS Project is still strong.
Human Resources
Competitors: BambooHR · Personio · Workday · Bitrix24 HR · local payroll software
| Typical among competitors | Cortex | |
|---|---|---|
| Employee record, org chart | yes | yes |
| Leave and absence | yes | yes |
| Turkish payroll parameters | absent in non-Turkish products | built in — social security, banded income tax, stamp duty, cumulative base |
| Period-based parameters | — | yes (rates that change mid-year calculate correctly) |
| Leaver and handover flow | yes | yes |
Where they are stronger: The payroll engine and its parameters are defined; no payroll period has been run in production yet.
Help Desk
Competitors: Zendesk · Freshdesk · ServiceNow · Jira Service Management
| Typical among competitors | Cortex | |
|---|---|---|
| Tickets, SLA, queues | yes | yes |
| Knowledge base | yes | yes |
| Multi-channel (email, WhatsApp, web) | channels often charged separately | included |
| Support and CRM on the same customer card | separate product or integration | one product |
Where they are stronger: An agent sees the customer's open invoice and sales history on the same screen; with separate products that is an integration project.
Field Service Management
Competitors: IFS Cloud FSM · Microsoft Dynamics 365 Field Service · Salesforce Field Service · ServiceMax · Zoho FSM
| Typical among competitors | Cortex | |
|---|---|---|
| Work orders, appointments, routing | yes | yes |
| Mobile field app | yes | yes |
| Field staff see only their own work | needs configuration | built in as a rule |
| Service → invoice → CRM chain | integration | one product |
Where they are stronger: Visibility is a rule of the product rather than a setting, so a misconfiguration does not leak data.
Automation & Workflow
Competitors: Camunda · Bizagi · Signavio · Flowable · Power Automate
| Typical among competitors | Cortex | |
|---|---|---|
| Visual flow designer | yes | yes — drag-and-drop canvas, mini-map, zoom |
| State machine with transition rules | usually a separate product | yes — role, condition and auto-assignment per transition |
| Multi-step approval chain | yes | yes — including timeout and auto-approve on timeout |
| Rule-based automation (event to action) | yes | yes — task, status, assignee, due date and comment events |
| Process versioning and history | yes | yes |
| BPMN 2.0 XML import/export, timer and message events | Camunda's home ground | on the roadmap |
Where they are stronger: Camunda covers far more of BPMN 2.0 (timers, messages, sub-processes, DMN) than we do. Cortex's workflow runs on the product's own data, and that is also its strength: the flow sits on top of the task and the customer instead of shipping data to a separate engine.
Integrations & RPA
Competitors: UiPath · Power Automate · Zapier · n8n · Make
| Typical among competitors | Cortex | |
|---|---|---|
| Triggering robots and flows | from their own platform | all five are triggered from inside Cortex |
| Where the run result is stored | in their own console | in the Cortex record — you can see which job triggered it |
| Credentials and endpoints per connection | yes | yes |
| Import from Jira, MS Project and TFS | separate tooling | in the product |
| Building robots / screen recording | their core business | no — Cortex does not build robots, it runs them |
Where they are stronger: Cortex is not an RPA tool, it is an RPA orchestrator. You build the robot in UiPath; Cortex fires it at the right moment from inside the right job and writes the result back onto that job.
Documents & e-Signature
Competitors: DocuSign · Adobe Acrobat Sign · SharePoint · Bitrix24 e-Signature
| Typical among competitors | Cortex | |
|---|---|---|
| Multi-signer signature requests | yes | yes |
| Invitation channel (SMS / email) | usually email | SMS, email or wet signature |
| Audit trail and evidence report | yes | yes — including a verification screen |
| Document templates and auto-fill | yes | yes |
| Signature attached to the record | separate product, joined by integration | sits on the contract, quote or HR record |
| Signing in the field (mobile) | limited | yes |
Where they are stronger: DocuSign's international legal acceptance and certification coverage is broader. Cortex signing comes from the same house as the ELPO e-Signature family; for cross-border contracts the customer should still ask their own counsel.
ITSM & Asset Management
Competitors: ServiceNow · Jira Service Management · Freshservice · GLPI
| Typical among competitors | Cortex | |
|---|---|---|
| Incident, problem and change records | yes | yes |
| SLA and business-hours calendars | yes | yes |
| Asset inventory | yes | yes |
| Depot repair flow (device in and out) | often an add-on | in the product |
| ITSM and CRM on the same customer record | an integration job | one product |
Where they are stronger: ServiceNow's ITSM depth and process library are more mature at enterprise scale. Cortex wins where the same customer's contract, device and ticket need to live in one place.
Marketing & Social Media
Competitors: Hootsuite · Buffer · Sprout Social · Mailchimp · HubSpot Marketing
| Typical among competitors | Cortex | |
|---|---|---|
| Social scheduling and publishing | yes | yes — LinkedIn, Instagram, Facebook, X, TikTok, YouTube |
| Email marketing and template builder | yes | yes |
| A/B testing | higher tiers | in the product |
| Landing page builder | may be a separate product | in the product |
| SMS marketing | extra integration | in the product |
| Web visitor tracking and marketing ROI | higher tiers | in the product |
| Campaign and sales opportunity in one product | needs integration | one product |
Where they are stronger: On social listening, brand reputation and competitor analysis, Sprout Social and Hootsuite are deeper than we are. Cortex's advantage is that the chain from campaign to opportunity to invoice never breaks.
Reports & Analytics
Competitors: Power BI · Tableau · Looker Studio · Qlik Sense
| Typical among competitors | Cortex | |
|---|---|---|
| Report builder | yes | yes |
| Pivot tables and drill-down | yes | yes |
| Calculated fields | yes | yes |
| Cohort analysis | usually built by hand | a ready screen |
| Scheduled reports delivered by email | yes | yes |
| Data source | connects to anything | Cortex's own data — no setup or modelling needed |
Where they are stronger: Power BI and Tableau are general-purpose BI: they connect to any source and their visualisation range is wider. Cortex reporting is limited to its own data, but in exchange there is no warehouse to build, no model to write and no extra licence.
Communication & Contact Centre
Competitors: Slack · Microsoft Teams · Zoom · 3CX · Genesys Cloud
| Typical among competitors | Cortex | |
|---|---|---|
| Channels and direct messaging | yes | yes |
| Video meetings | yes | yes |
| Messages attached to a job or task | via add-ons | built in — the conversation sits on the record |
| Contact centre screen and canned responses | yes | yes |
| Softphone and PBX (SIP) integration | 3CX and Genesys own this ground | on the roadmap |
| AI call summaries and analysis | higher tiers | on the roadmap |
Where they are stronger: PBX integration and the softphone are written into the product but the field rollout is not finished; those rows say "on the roadmap" and will keep saying it until it is done. 3CX and Genesys have been doing this for years.
Data Governance & Compliance
Competitors: Collibra · Alation · Informatica · OneTrust
| Typical among competitors | Cortex | |
|---|---|---|
| Data catalogue | yes | yes |
| Data lineage | yes | yes |
| Data quality rules | yes | yes |
| Personal data (PII) detection | yes | yes — text and record scanning |
| Access reports and retention policy | yes | yes |
| Governance in the same product as the business data | a separate platform | one product |
Where they are stronger: Collibra and Alation specialise in enterprise data governance and manage dozens of sources at once. Cortex governs only its own data — but answering a data-protection question does not require standing up, feeding and licensing a second platform.
All of it in one product, one account, one invoice. Bought separately, CRM, projects, HR, help desk, field service, ITSM, marketing, reporting, communication and data governance mean ten subscriptions, ten integrations and ten support lines.
所有竞品名称归各自所有者所有。对比基于 2026 年第二季度公开可见的功能。
Cortex questions we get asked
What does the AI agent do on its own, and what does it bring for approval?
There are three levels of authority. Within its own authority the agent handles routine work itself — opening a task for itself, gathering data, drafting. When the work crosses that boundary, such as assigning a task to someone else, it brings the decision to you. Anything leaving the company always requires approval: email, WhatsApp, social posts. Accountability therefore stays clear — a person draws the boundary and the agent works inside it.
What software category does Cortex belong to?
As a container it is a work management platform: CRM, projects, HR, ITSM and finance in one product on one data model. Its AI layer sits in a field the industry names in several ways. The umbrella term is agentic AI — Gartner published its first Hype Cycle under that heading in April 2026 and noted it is an ecosystem moving at different speeds rather than a single category. The layer that coordinates Cortex's agents is what the industry calls AI orchestration (agent orchestration); Salesforce and IBM call the same work digital labor or a digital worker platform. "AI COO" is a metaphor for the role, not a defined product category.
What is Cortex?
Cortex is a work management platform running on the ElpoCore platform that brings CRM, project management, HR, finance, ITSM and BPMN into a single interface. AI agents prepare the work and produce suggestions; the person makes the decision.
Does Cortex make decisions on its own?
No. Cortex's principle is "AI prepares, a person decides", and it is written into the interface. Agents gather the data, make contradictions visible and lay out options; approval and the decision always stay with the user. That is the point that matters to a corporate buyer: audit and accountability remain with a person.
How does Cortex get a team pulling the same way?
Through the direction-setting flow. Three questions go to the managers the CEO picks: what has to change in your unit this quarter, what should we stop doing, what does success look like. The responses are synthesised, with shared themes, contradicting views and subjects nobody raised listed separately. That is not a decision but the picture put in front of the CEO — the CEO decides, and once published the agents track everyone against it. Not answering is a valid answer.
Is customer data kept in the same database as other customers?
No. Each customer runs in its own PostgreSQL database — a physically separate database, not row-level separation. Backup, restore, deletion and audit requests can be carried out for a single customer.
Does changing the AI model require a redeployment?
No. Prompts, model selection and parameters live in the database, not in product code. Upgrading a model is a record update; no build and no deploy.
Is e-invoicing bought separately?
No, it is built in. e-Fatura, e-Arşiv, e-İrsaliye and e-Defter run inside the platform, and because ELPO is on GİB's official private integrator list no separate integrator contract is needed.
Can Cortex be used free of charge?
It is free indefinitely for 1-2 users with no credit card. As the team grows you move to the per-user tariff.
Can you see who changed which record?
Yes. Who accessed what and who saved what is recorded, and per record you can see who changed what and when.
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