Remote Desktop Software

It means using a computer's screen, keyboard and mouse from another device over the network. An agent runs on the remote machine and a client on the connecting side; the screen image is compressed and streamed, while keystrokes and mouse movements travel the other way. In business use, the record matters as much as the connection itself: who connected to which machine, and when.

In everyday language the two mean the same thing. Technically, remote desktop means taking over the screen, while remote access also covers work done without taking over the screen, such as file transfer, terminal and service management. SkyyDesk offers both in one session: it takes over the screen, moves files both ways over the same connection and shares the clipboard.

There is no single right answer; in a company the decision comes down to four criteria. Where the data is kept (if the server is abroad, documenting that gets harder), what the licence counts (concurrent seats or devices), whether session records are kept, and whether you can connect to machines where installation is locked. SkyyDesk's position: servers in Turkey, licensing per concurrent seat, connection history in the panel, and a browser client that needs no installation.

The SkyyDesk Standard plan is 50 USD per concurrent seat per year. A seat counts one session open at the same time, not one person; a person can connect to as many machines as they like. The unit price drops as the number of seats grows. The current amount and payment are handled through pay.elpo.com.tr.

No. This is what takes the most time in remote access; SkyyDesk matches the two machines directly with UDP hole punching. On networks where a direct connection cannot be made, the session automatically falls back to a TCP relay server and the connection does not drop.

Traffic is end-to-end encrypted; even when it passes through the relay server, the server cannot decrypt the content. Encryption is NaCl/libsodium-based (XSalsa20-Poly1305, Curve25519 key exchange, Ed25519 server authentication) and a separate key is used for every session. The servers are in ELPO's data centre in Turkey.

Yes. With the browser client you can connect without downloading anything; on corporate computers this is usually the only workable route.

Windows 10 and 11 (64-bit), Debian- and Ubuntu-based Linux, Android 5.1 and later; on the browser side Chrome, Edge, Firefox and Safari. A macOS app is on the way.

Yes. For organisations with stricter data residency requirements, there is an option to host it on their own server.

For personal use, the connection alone is enough; in a company you also need a record of who connected to which machine, when and with what permission. SkyyDesk keeps that record, encrypts sessions end to end and its servers are in Turkey — this is where the difference begins for organisations that have to document where their data is kept.

You connect through the browser: nothing is downloaded, the session opens in a tab. On corporate computers with install rights locked, this is in practice the only way.

The two machines are first matched directly over UDP; if that is not possible, the session automatically falls back to the relay server and does not drop. No extra setting is needed on the user's side.

Yes. Files move both ways with drag and drop, the clipboard (text, image, file) is shared between the two machines, and if the other side has several screens you can switch to any of them. The image streams at 60 fps with H264, H265 and VP9 codecs.

Yes, you can connect to the office machine from an Android device. This is the practical route for field teams: when a fault occurs, they reach the same screen without going back to the office.