Remote access

The machine over there, on the screen in front of you

SkyyDesk connects you to a computer from your own screen: the far end does not have to install anything, no router setting is needed, and traffic is encrypted end to end. The servers run in ELPO's data centre in Turkey.

  • Connect without installing
  • Works behind NAT and firewalls
  • End-to-end encrypted
  • Hosted in Turkey
  • Free for personal use

What SkyyDesk is

SkyyDesk is ELPO's remote access and support product. Use it to see a user's screen, reach a server, work on a device in the field, or get back to your own office machine. A session opens from the browser or from the desktop app; both run on the same infrastructure.

Three ways in

Pick whichever suits the far end — all three work from the same account.

From the browser

Connect from a browser tab with nothing downloaded. On locked-down corporate machines this is usually the only route.

Desktop app

Smoother, because it uses hardware acceleration — the choice for machines you reach often and for long sessions.

Mobile

Reach an office machine from an Android device; the practical route for people already in the field.

What a session gives you

Full-resolution view

The remote desktop appears at full resolution on your own screen.

60 fps stream

Smooth image transfer over H264, H265 and VP9.

File transfer both ways

Drag and drop files in either direction.

Shared clipboard

Text, images and files copy across between the two machines.

Multiple monitors

Switch between the far end's screens when there is more than one.

Access records

Access control and connection history are kept.

No router configuration

The slowest part of remote access is usually the other side's router and firewall. SkyyDesk uses UDP hole punching to bring the two machines together directly, so no port has to be opened. Where a direct path cannot be established the session falls back to a TCP relay and stays up.

Encryption and where the data sits

Traffic passing through the relay stays encrypted; the relay cannot read it. Nothing is handed to a third-party cloud.

  • NaCl / libsodium encryption
  • XSalsa20-Poly1305 symmetric encryption
  • Curve25519 key exchange
  • Ed25519 server authentication
  • A separate key for every session
  • The relay server cannot decrypt what it carries
  • Servers in ELPO's data centre in Turkey
  • Self-hosting available for organisations that need it

Supported platforms

Windows
10 and 11 (64-bit)
Linux
Debian / Ubuntu
Android
5.1 and above
macOS
Coming
Browser
Chrome, Edge, Firefox, Safari

Where it is used

Technical support

See the user's screen and fix the problem there, instead of describing steps over the phone.

Field service

Reach POS terminals, kiosks and other devices in the field.

Servers and branches

Run remote office machines and servers from one place.

Your own machine

Get back to the computer at the office from home or from a phone.

White-label

Partners put the product in front of their own customers under their own brand.

Licensing

Three options, depending on how it is used.

Personal

Free for personal use.

Business

Concurrent multi-user business use is licensed.

White-label

Product name, logo, colours, wording, support link and the downloaded file's name can be changed; partner pricing applies.

Common questions

Can we move from TeamViewer or AnyDesk to SkyyDesk?

Yes. Remote access carries no data to migrate; what changes is the infrastructure the connection runs over. If you use TeamViewer, AnyDesk, Splashtop, Zoho Assist, ConnectWise ScreenConnect, AnyViewer, Supremo or Alpemix, you can run SkyyDesk alongside and drop the other once you are ready. Two things worth comparing: which country the data sits in, and how concurrent-user licensing is charged — SkyyDesk runs on servers in Turkey and is free for personal use.

Does connecting require an install?

Not on your side — you can open a session from the browser. On the far machine the app can run portable, or be installed as a service where standing access is wanted.

Where does the data go?

Traffic passes through ELPO's own data centre in Turkey and is not handed to a third party. The relay carries the traffic but cannot decrypt it.

Does it work behind NAT?

Yes. UDP hole punching brings the two ends together directly, so no port has to be opened. Where that fails the session falls back to a TCP relay.

Can I connect from a machine where I cannot install software?

Yes — that is what the browser client is for; it works on machines where installing software is not permitted.

What can white-label change?

Product name, logo, colours, wording, support link and the downloaded file's name. The icon embedded in the executable stays as it is.

Can we host it ourselves?

Yes, self-hosting is available. It is the route to take where the data must not leave the organisation at all.

Try it on your own work

Personal use is free; talk to us for concurrent business use and white-label.